Start Button,windows button and CTRL-Esc do not work

Hi
I am new to this group. I have a Pentium3 450mhz processor and am using
windows 98. I recently have been trying to remove a major Spyware infection.
I hope most of it is now gone. It seems as if the maon culprit was
CoolWWSearch. When I discovered the problem the Start Button on the task bar
would depress when clicked but the popup menu did not come up. I have tried
thw Windows button and CTRL-Esc but with no success. Does anyone know what
the problem is?
--
Thanks John

First, see my article on Security at
http://www.grystmill.com/articles/security.htm

Use the resources I suggest, particularly those at Aumha.org, to verify that
your system is truly clean. You'll probably need to post a HijackThis log to
one of the appropriate forums (not here!) for final analysis. Before going
any further, though, make sure you have "Show All Files" enabled in Folder
Options, View tab. While you're there, make sure "Hide Extensions..." is
DISabled.

Also, are you fully up to date at Windows Updates?

Next, see my article "Clean Boot -- What it is and why you need it"
http://www.grystmill.com/articles/cleanboot.htm

Set up a clean boot, clean things up, and see if the Start Menu works when
nothing else is running in the background.

If the problem still remains, I suggest you try IE Repair. While still in a
Clean Boot state, run MSINFO32.EXE and look in the Tools menu. Since you
can't get to the Run box in the Start menu, you'll need to open My Computer
and drill down to MSINFO32 from there -- it's probably in C:\Program
Files\Common Files\Microsoft Shared\MSINFO\

Hmmm... Do you have a Windows key on your keyboard? What happens when you
press that?

--
Gary S. Terhune
MS MVP Shell/User


"John" wrote in message
...
Hi
I am new to this group. I have a Pentium3 450mhz processor and am using
windows 98. I recently have been trying to remove a major Spyware
infection.
I hope most of it is now gone. It seems as if the maon culprit was
CoolWWSearch. When I discovered the problem the Start Button on the task
bar
would depress when clicked but the popup menu did not come up. I have
tried
thw Windows button and CTRL-Esc but with no success. Does anyone know what
the problem is?
--
Thanks John

Gary
Thanks for information. I will check it out and get back to you via this
post. As noted above noe of the items work. I have run Spy sweaper, Ad-Aware,
Spy Ferret, Spybot and CWShreader. Just when I think I am clean I run
anotherone and some thing comes up. All this when the system is isolated from
the internet.
Let me check your suggestions out and get back to you.
--
Thanks John


"Gary S. Terhune" wrote:

First, see my article on Security at
http://www.grystmill.com/articles/security.htm

Use the resources I suggest, particularly those at Aumha.org, to verify that
your system is truly clean. You'll probably need to post a HijackThis log to
one of the appropriate forums (not here!) for final analysis. Before going
any further, though, make sure you have "Show All Files" enabled in Folder
Options, View tab. While you're there, make sure "Hide Extensions..." is
DISabled.

Also, are you fully up to date at Windows Updates?

Next, see my article "Clean Boot -- What it is and why you need it"
http://www.grystmill.com/articles/cleanboot.htm

Set up a clean boot, clean things up, and see if the Start Menu works when
nothing else is running in the background.

If the problem still remains, I suggest you try IE Repair. While still in a
Clean Boot state, run MSINFO32.EXE and look in the Tools menu. Since you
can't get to the Run box in the Start menu, you'll need to open My Computer
and drill down to MSINFO32 from there -- it's probably in C:\Program
Files\Common Files\Microsoft Shared\MSINFO\

Hmmm... Do you have a Windows key on your keyboard? What happens when you
press that?

--
Gary S. Terhune
MS MVP Shell/User


"John" wrote in message
...
Hi
I am new to this group. I have a Pentium3 450mhz processor and am using
windows 98. I recently have been trying to remove a major Spyware
infection.
I hope most of it is now gone. It seems as if the maon culprit was
CoolWWSearch. When I discovered the problem the Start Button on the task
bar
would depress when clicked but the popup menu did not come up. I have
tried
thw Windows button and CTRL-Esc but with no success. Does anyone know what
the problem is?
--
Thanks John

Oops! Didn't read the subject line, did I, s.

To you and to others: While it is good to use an appropriate Subject, don't
make it an integral part of the message. If the Subject line includes
pertinent details, repeat them in the body of the post. Not that this
excuses me in this case, but it's easier to work with messages where all of
the pertinent data is included in the body of the message. Things like error
messages are much easier to copy from the body in order to paste into search
engines. There's also a mental thing that happens when you do a lot of NG
reading, that leads us focus on the Body, not the Subject. I press Ctrl-U to
get to the next Unread message, and then start reading. Subject lines are
just for indexing and sometimes making searching easier.

--
Gary S. Terhune
MS MVP Shell/User

"John" wrote in message
...
Gary
Thanks for information. I will check it out and get back to you via this
post. As noted above noe of the items work. I have run Spy sweaper,
Ad-Aware,
Spy Ferret, Spybot and CWShreader. Just when I think I am clean I run
anotherone and some thing comes up. All this when the system is isolated
from
the internet.
Let me check your suggestions out and get back to you.
--
Thanks John


"Gary S. Terhune" wrote:

First, see my article on Security at
http://www.grystmill.com/articles/security.htm

Use the resources I suggest, particularly those at Aumha.org, to verify
that
your system is truly clean. You'll probably need to post a HijackThis
log to
one of the appropriate forums (not here!) for final analysis. Before
going
any further, though, make sure you have "Show All Files" enabled in
Folder
Options, View tab. While you're there, make sure "Hide Extensions..." is
DISabled.

Also, are you fully up to date at Windows Updates?

Next, see my article "Clean Boot -- What it is and why you need it"
http://www.grystmill.com/articles/cleanboot.htm

Set up a clean boot, clean things up, and see if the Start Menu works
when
nothing else is running in the background.

If the problem still remains, I suggest you try IE Repair. While still
in a
Clean Boot state, run MSINFO32.EXE and look in the Tools menu. Since you
can't get to the Run box in the Start menu, you'll need to open My
Computer
and drill down to MSINFO32 from there -- it's probably in C:\Program
Files\Common Files\Microsoft Shared\MSINFO\

Hmmm... Do you have a Windows key on your keyboard? What happens when
you
press that?

--
Gary S. Terhune
MS MVP Shell/User


"John" wrote in message
...
Hi
I am new to this group. I have a Pentium3 450mhz processor and am
using
windows 98. I recently have been trying to remove a major Spyware
infection.
I hope most of it is now gone. It seems as if the maon culprit was
CoolWWSearch. When I discovered the problem the Start Button on the
task
bar
would depress when clicked but the popup menu did not come up. I have
tried
thw Windows button and CTRL-Esc but with no success. Does anyone know
what
the problem is?
--
Thanks John

I never saw it, either! Almost never do!


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Gary S. Terhune" wrote in message
...
| Oops! Didn't read the subject line, did I, s.
|
| To you and to others: While it is good to use an appropriate Subject,
don't
| make it an integral part of the message. If the Subject line includes
| pertinent details, repeat them in the body of the post. Not that this
| excuses me in this case, but it's easier to work with messages where
all of
| the pertinent data is included in the body of the message. Things like
error
| messages are much easier to copy from the body in order to paste into
search
| engines. There's also a mental thing that happens when you do a lot of
NG
| reading, that leads us focus on the Body, not the Subject. I press
Ctrl-U to
| get to the next Unread message, and then start reading. Subject lines
are
| just for indexing and sometimes making searching easier.
|
| --
| Gary S. Terhune
| MS MVP Shell/User
|
| "John" wrote in message
| ...
| Gary
| Thanks for information. I will check it out and get back to you via
this
| post. As noted above noe of the items work. I have run Spy sweaper,
| Ad-Aware,
| Spy Ferret, Spybot and CWShreader. Just when I think I am clean I
run
| anotherone and some thing comes up. All this when the system is
isolated
| from
| the internet.
| Let me check your suggestions out and get back to you.
| --
| Thanks John
|
|
| "Gary S. Terhune" wrote:
|
| First, see my article on Security at
| http://www.grystmill.com/articles/security.htm
|
| Use the resources I suggest, particularly those at Aumha.org, to
verify
| that
| your system is truly clean. You'll probably need to post a
HijackThis
| log to
| one of the appropriate forums (not here!) for final analysis.
Before
| going
| any further, though, make sure you have "Show All Files" enabled
in
| Folder
| Options, View tab. While you're there, make sure "Hide
Extensions..." is
| DISabled.
|
| Also, are you fully up to date at Windows Updates?
|
| Next, see my article "Clean Boot -- What it is and why you need
it"
| http://www.grystmill.com/articles/cleanboot.htm
|
| Set up a clean boot, clean things up, and see if the Start Menu
works
| when
| nothing else is running in the background.
|
| If the problem still remains, I suggest you try IE Repair. While
still
| in a
| Clean Boot state, run MSINFO32.EXE and look in the Tools menu.
Since you
| can't get to the Run box in the Start menu, you'll need to open My
| Computer
| and drill down to MSINFO32 from there -- it's probably in
C:\Program
| Files\Common Files\Microsoft Shared\MSINFO\
|
| Hmmm... Do you have a Windows key on your keyboard? What happens
when
| you
| press that?
|
| --
| Gary S. Terhune
| MS MVP Shell/User
|
|
| "John" wrote in message
| ...
| Hi
| I am new to this group. I have a Pentium3 450mhz processor and
am
| using
| windows 98. I recently have been trying to remove a major
Spyware
| infection.
| I hope most of it is now gone. It seems as if the maon culprit
was
| CoolWWSearch. When I discovered the problem the Start Button on
the
| task
| bar
| would depress when clicked but the popup menu did not come up. I
have
| tried
| thw Windows button and CTRL-Esc but with no success. Does anyone
know
| what
| the problem is?
| --
| Thanks John
|
|
|
|
|

Gary and PCR thanks for the reminder. I am normal pretty careful in my work
envirnment but confess to being not as good outside. May explain the source
of my initial problem. Will continue to read Gary's papers and work on the
computer. I did note that Gary advise *not to use the immunize feature in Spy
Bot*. Unfortunately I have. I hope that is not a big problem.
It is interesting to note that while running SpyFerret and Spy Bot in safe
mode. the computer goes into sleep mode in about 30 to 45 minutes even though
both the power saver and the Accesability features are turned off.
Will report back on the weekend.
--
Thanks John


"PCR" wrote:

I never saw it, either! Almost never do!


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Gary S. Terhune" wrote in message
...
| Oops! Didn't read the subject line, did I, s.
|
| To you and to others: While it is good to use an appropriate Subject,
don't
| make it an integral part of the message. If the Subject line includes
| pertinent details, repeat them in the body of the post. Not that this
| excuses me in this case, but it's easier to work with messages where
all of
| the pertinent data is included in the body of the message. Things like
error
| messages are much easier to copy from the body in order to paste into
search
| engines. There's also a mental thing that happens when you do a lot of
NG
| reading, that leads us focus on the Body, not the Subject. I press
Ctrl-U to
| get to the next Unread message, and then start reading. Subject lines
are
| just for indexing and sometimes making searching easier.
|
| --
| Gary S. Terhune
| MS MVP Shell/User
|
| "John" wrote in message
| ...
| Gary
| Thanks for information. I will check it out and get back to you via
this
| post. As noted above noe of the items work. I have run Spy sweaper,
| Ad-Aware,
| Spy Ferret, Spybot and CWShreader. Just when I think I am clean I
run
| anotherone and some thing comes up. All this when the system is
isolated
| from
| the internet.
| Let me check your suggestions out and get back to you.
| --
| Thanks John
|
|
| "Gary S. Terhune" wrote:
|
| First, see my article on Security at
| http://www.grystmill.com/articles/security.htm
|
| Use the resources I suggest, particularly those at Aumha.org, to
verify
| that
| your system is truly clean. You'll probably need to post a
HijackThis
| log to
| one of the appropriate forums (not here!) for final analysis.
Before
| going
| any further, though, make sure you have "Show All Files" enabled
in
| Folder
| Options, View tab. While you're there, make sure "Hide
Extensions..." is
| DISabled.
|
| Also, are you fully up to date at Windows Updates?
|
| Next, see my article "Clean Boot -- What it is and why you need
it"
| http://www.grystmill.com/articles/cleanboot.htm
|
| Set up a clean boot, clean things up, and see if the Start Menu
works
| when
| nothing else is running in the background.
|
| If the problem still remains, I suggest you try IE Repair. While
still
| in a
| Clean Boot state, run MSINFO32.EXE and look in the Tools menu.
Since you
| can't get to the Run box in the Start menu, you'll need to open My
| Computer
| and drill down to MSINFO32 from there -- it's probably in
C:\Program
| Files\Common Files\Microsoft Shared\MSINFO\
|
| Hmmm... Do you have a Windows key on your keyboard? What happens
when
| you
| press that?
|
| --
| Gary S. Terhune
| MS MVP Shell/User
|
|
| "John" wrote in message
| ...
| Hi
| I am new to this group. I have a Pentium3 450mhz processor and
am
| using
| windows 98. I recently have been trying to remove a major
Spyware
| infection.
| I hope most of it is now gone. It seems as if the maon culprit
was
| CoolWWSearch. When I discovered the problem the Start Button on
the
| task
| bar
| would depress when clicked but the popup menu did not come up. I
have
| tried
| thw Windows button and CTRL-Esc but with no success. Does anyone
know
| what
| the problem is?
| --
| Thanks John
|
|
|
|
|

Sounds to me like you have some power management enabled in BIOS. Windows
Power Management does not, I think, function in Safe Mode. You should look
in BIOS Power Management settings. Not sure what you'll see, but the idea is
to enable APM or ACPI, but DISable all the timers listed there.

As for Immunization, I've forgotten the details, but it is known to
potentially cause problems in IE that are difficult to repair. I liken it to
TweakUI, which can be quite useful, but which can also get you into trouble.
There are other app, like SpywareBlaster, that do a good job of preventing
"bad" sites from loading in your browser in simple, safe and effective ways.

--
Gary S. Terhune
MS MVP Shell/User

"John" wrote in message
...
Gary and PCR thanks for the reminder. I am normal pretty careful in my
work
envirnment but confess to being not as good outside. May explain the
source
of my initial problem. Will continue to read Gary's papers and work on the
computer. I did note that Gary advise *not to use the immunize feature in
Spy
Bot*. Unfortunately I have. I hope that is not a big problem.
It is interesting to note that while running SpyFerret and Spy Bot in safe
mode. the computer goes into sleep mode in about 30 to 45 minutes even
though
both the power saver and the Accesability features are turned off.
Will report back on the weekend.
--
Thanks John


"PCR" wrote:

I never saw it, either! Almost never do!


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Gary S. Terhune" wrote in message
...
| Oops! Didn't read the subject line, did I, s.
|
| To you and to others: While it is good to use an appropriate Subject,
don't
| make it an integral part of the message. If the Subject line includes
| pertinent details, repeat them in the body of the post. Not that this
| excuses me in this case, but it's easier to work with messages where
all of
| the pertinent data is included in the body of the message. Things like
error
| messages are much easier to copy from the body in order to paste into
search
| engines. There's also a mental thing that happens when you do a lot of
NG
| reading, that leads us focus on the Body, not the Subject. I press
Ctrl-U to
| get to the next Unread message, and then start reading. Subject lines
are
| just for indexing and sometimes making searching easier.
|
| --
| Gary S. Terhune
| MS MVP Shell/User
|
| "John" wrote in message
| ...
| Gary
| Thanks for information. I will check it out and get back to you via
this
| post. As noted above noe of the items work. I have run Spy sweaper,
| Ad-Aware,
| Spy Ferret, Spybot and CWShreader. Just when I think I am clean I
run
| anotherone and some thing comes up. All this when the system is
isolated
| from
| the internet.
| Let me check your suggestions out and get back to you.
| --
| Thanks John
|
|
| "Gary S. Terhune" wrote:
|
| First, see my article on Security at
| http://www.grystmill.com/articles/security.htm
|
| Use the resources I suggest, particularly those at Aumha.org, to
verify
| that
| your system is truly clean. You'll probably need to post a
HijackThis
| log to
| one of the appropriate forums (not here!) for final analysis.
Before
| going
| any further, though, make sure you have "Show All Files" enabled
in
| Folder
| Options, View tab. While you're there, make sure "Hide
Extensions..." is
| DISabled.
|
| Also, are you fully up to date at Windows Updates?
|
| Next, see my article "Clean Boot -- What it is and why you need
it"
| http://www.grystmill.com/articles/cleanboot.htm
|
| Set up a clean boot, clean things up, and see if the Start Menu
works
| when
| nothing else is running in the background.
|
| If the problem still remains, I suggest you try IE Repair. While
still
| in a
| Clean Boot state, run MSINFO32.EXE and look in the Tools menu.
Since you
| can't get to the Run box in the Start menu, you'll need to open My
| Computer
| and drill down to MSINFO32 from there -- it's probably in
C:\Program
| Files\Common Files\Microsoft Shared\MSINFO\
|
| Hmmm... Do you have a Windows key on your keyboard? What happens
when
| you
| press that?
|
| --
| Gary S. Terhune
| MS MVP Shell/User
|
|
| "John" wrote in message
| ...
| Hi
| I am new to this group. I have a Pentium3 450mhz processor and
am
| using
| windows 98. I recently have been trying to remove a major
Spyware
| infection.
| I hope most of it is now gone. It seems as if the maon culprit
was
| CoolWWSearch. When I discovered the problem the Start Button on
the
| task
| bar
| would depress when clicked but the popup menu did not come up. I
have
| tried
| thw Windows button and CTRL-Esc but with no success. Does anyone
know
| what
| the problem is?
| --
| Thanks John
|
|
|
|
|

You are welcome. No big deal, really. Someone always does end up reading
those Subject lines, anyhow, sooner or later! :-).

No, seriously, HijackThis likely will cure your condition in the end.
But post the log before taking action. And here are some tutorials...

http://aumha.org/a/hjttutor.htm
http://hometown.aol.co.uk/jrmc137/hj...l/tutorial.htm


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"John" wrote in message
...
| Gary and PCR thanks for the reminder. I am normal pretty careful in my
work
| envirnment but confess to being not as good outside. May explain the
source
| of my initial problem. Will continue to read Gary's papers and work on
the
| computer. I did note that Gary advise *not to use the immunize feature
in Spy
| Bot*. Unfortunately I have. I hope that is not a big problem.
| It is interesting to note that while running SpyFerret and Spy Bot in
safe
| mode. the computer goes into sleep mode in about 30 to 45 minutes even
though
| both the power saver and the Accesability features are turned off.
| Will report back on the weekend.
| --
| Thanks John
|
|
| "PCR" wrote:
|
| I never saw it, either! Almost never do!
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Gary S. Terhune" wrote in message
| ...
| | Oops! Didn't read the subject line, did I, s.
| |
| | To you and to others: While it is good to use an appropriate
Subject,
| don't
| | make it an integral part of the message. If the Subject line
includes
| | pertinent details, repeat them in the body of the post. Not that
this
| | excuses me in this case, but it's easier to work with messages
where
| all of
| | the pertinent data is included in the body of the message. Things
like
| error
| | messages are much easier to copy from the body in order to paste
into
| search
| | engines. There's also a mental thing that happens when you do a
lot of
| NG
| | reading, that leads us focus on the Body, not the Subject. I press
| Ctrl-U to
| | get to the next Unread message, and then start reading. Subject
lines
| are
| | just for indexing and sometimes making searching easier.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| |
| | "John" wrote in message
| | ...
| | Gary
| | Thanks for information. I will check it out and get back to you
via
| this
| | post. As noted above noe of the items work. I have run Spy
sweaper,
| | Ad-Aware,
| | Spy Ferret, Spybot and CWShreader. Just when I think I am clean
I
| run
| | anotherone and some thing comes up. All this when the system is
| isolated
| | from
| | the internet.
| | Let me check your suggestions out and get back to you.
| | --
| | Thanks John
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | First, see my article on Security at
| | http://www.grystmill.com/articles/security.htm
| |
| | Use the resources I suggest, particularly those at Aumha.org,
to
| verify
| | that
| | your system is truly clean. You'll probably need to post a
| HijackThis
| | log to
| | one of the appropriate forums (not here!) for final analysis.
| Before
| | going
| | any further, though, make sure you have "Show All Files"
enabled
| in
| | Folder
| | Options, View tab. While you're there, make sure "Hide
| Extensions..." is
| | DISabled.
| |
| | Also, are you fully up to date at Windows Updates?
| |
| | Next, see my article "Clean Boot -- What it is and why you
need
| it"
| | http://www.grystmill.com/articles/cleanboot.htm
| |
| | Set up a clean boot, clean things up, and see if the Start
Menu
| works
| | when
| | nothing else is running in the background.
| |
| | If the problem still remains, I suggest you try IE Repair.
While
| still
| | in a
| | Clean Boot state, run MSINFO32.EXE and look in the Tools menu.
| Since you
| | can't get to the Run box in the Start menu, you'll need to
open My
| | Computer
| | and drill down to MSINFO32 from there -- it's probably in
| C:\Program
| | Files\Common Files\Microsoft Shared\MSINFO\
| |
| | Hmmm... Do you have a Windows key on your keyboard? What
happens
| when
| | you
| | press that?
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| |
| |
| | "John" wrote in message
| | ...
| | Hi
| | I am new to this group. I have a Pentium3 450mhz processor
and
| am
| | using
| | windows 98. I recently have been trying to remove a major
| Spyware
| | infection.
| | I hope most of it is now gone. It seems as if the maon
culprit
| was
| | CoolWWSearch. When I discovered the problem the Start Button
on
| the
| | task
| | bar
| | would depress when clicked but the popup menu did not come
up. I
| have
| | tried
| | thw Windows button and CTRL-Esc but with no success. Does
anyone
| know
| | what
| | the problem is?
| | --
| | Thanks John
| |
| |
| |
| |
| |
|
|
|

Gary and PCR
Again thanks for your help. Once I figured out how to get to MSconfig with
out the start button (Gary's coaching is appreciated), I got to do a clean
boot. I checked my power management setting and low and behold they were back
on (I must have forgotten to 'apply'). Set up a "never" for the power
management situation.
Bottom line I now have Start button functionallity. I will run HiJack this
after looking at the tutorials and will update the Windows 98 files once I am
confident that I can use the machine on the internet.
I still have 3 progams - Home search assistent and 2 others - that, when I
do an add/delete progams, indicate that they need to go to a HTTP site to
uninstall. I hope that Hijackthis can get advise on how to get rid of these.
Again thanks for you help. This group is awesome. I will open some other
threads or check the sites you have shown me to cure some other 'problems'.
--
Thanks John


"PCR" wrote:

You are welcome. No big deal, really. Someone always does end up reading
those Subject lines, anyhow, sooner or later! :-).

No, seriously, HijackThis likely will cure your condition in the end.
But post the log before taking action. And here are some tutorials...

http://aumha.org/a/hjttutor.htm
http://hometown.aol.co.uk/jrmc137/hj...l/tutorial.htm


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"John" wrote in message
...
| Gary and PCR thanks for the reminder. I am normal pretty careful in my
work
| envirnment but confess to being not as good outside. May explain the
source
| of my initial problem. Will continue to read Gary's papers and work on
the
| computer. I did note that Gary advise *not to use the immunize feature
in Spy
| Bot*. Unfortunately I have. I hope that is not a big problem.
| It is interesting to note that while running SpyFerret and Spy Bot in
safe
| mode. the computer goes into sleep mode in about 30 to 45 minutes even
though
| both the power saver and the Accesability features are turned off.
| Will report back on the weekend.
| --
| Thanks John
|
|
| "PCR" wrote:
|
| I never saw it, either! Almost never do!
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Gary S. Terhune" wrote in message
| ...
| | Oops! Didn't read the subject line, did I, s.
| |
| | To you and to others: While it is good to use an appropriate
Subject,
| don't
| | make it an integral part of the message. If the Subject line
includes
| | pertinent details, repeat them in the body of the post. Not that
this
| | excuses me in this case, but it's easier to work with messages
where
| all of
| | the pertinent data is included in the body of the message. Things
like
| error
| | messages are much easier to copy from the body in order to paste
into
| search
| | engines. There's also a mental thing that happens when you do a
lot of
| NG
| | reading, that leads us focus on the Body, not the Subject. I press
| Ctrl-U to
| | get to the next Unread message, and then start reading. Subject
lines
| are
| | just for indexing and sometimes making searching easier.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| |
| | "John" wrote in message
| | ...
| | Gary
| | Thanks for information. I will check it out and get back to you
via
| this
| | post. As noted above noe of the items work. I have run Spy
sweaper,
| | Ad-Aware,
| | Spy Ferret, Spybot and CWShreader. Just when I think I am clean
I
| run
| | anotherone and some thing comes up. All this when the system is
| isolated
| | from
| | the internet.
| | Let me check your suggestions out and get back to you.
| | --
| | Thanks John
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | First, see my article on Security at
| | http://www.grystmill.com/articles/security.htm
| |
| | Use the resources I suggest, particularly those at Aumha.org,
to
| verify
| | that
| | your system is truly clean. You'll probably need to post a
| HijackThis
| | log to
| | one of the appropriate forums (not here!) for final analysis.
| Before
| | going
| | any further, though, make sure you have "Show All Files"
enabled
| in
| | Folder
| | Options, View tab. While you're there, make sure "Hide
| Extensions..." is
| | DISabled.
| |
| | Also, are you fully up to date at Windows Updates?
| |
| | Next, see my article "Clean Boot -- What it is and why you
need
| it"
| | http://www.grystmill.com/articles/cleanboot.htm
| |
| | Set up a clean boot, clean things up, and see if the Start
Menu
| works
| | when
| | nothing else is running in the background.
| |
| | If the problem still remains, I suggest you try IE Repair.
While
| still
| | in a
| | Clean Boot state, run MSINFO32.EXE and look in the Tools menu.
| Since you
| | can't get to the Run box in the Start menu, you'll need to
open My
| | Computer
| | and drill down to MSINFO32 from there -- it's probably in
| C:\Program
| | Files\Common Files\Microsoft Shared\MSINFO\
| |
| | Hmmm... Do you have a Windows key on your keyboard? What
happens
| when
| | you
| | press that?
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| |
| |
| | "John" wrote in message
| | ...
| | Hi
| | I am new to this group. I have a Pentium3 450mhz processor
and
| am
| | using
| | windows 98. I recently have been trying to remove a major
| Spyware
| | infection.
| | I hope most of it is now gone. It seems as if the maon
culprit
| was
| | CoolWWSearch. When I discovered the problem the Start Button
on
| the
| | task
| | bar
| | would depress when clicked but the popup menu did not come
up. I
| have
| | tried
| | thw Windows button and CTRL-Esc but with no success. Does
anyone
| know
| | what
| | the problem is?
| | --
| | Thanks John
| |
| |
| |
| |
| |
|
|
|

You are welcome. Very good. Include the request about Home Search
Assistant and the two others in your submission to those HijackThis
sites, although likely they'll see them in the report.

I'm sure the first step will be to look for those three in Add/Remove
Programs. However, if they truly are badies, that won't be all there is
to it.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"John" wrote in message
...
| Gary and PCR
| Again thanks for your help. Once I figured out how to get to MSconfig
with
| out the start button (Gary's coaching is appreciated), I got to do a
clean
| boot. I checked my power management setting and low and behold they
were back
| on (I must have forgotten to 'apply'). Set up a "never" for the power
| management situation.
| Bottom line I now have Start button functionallity. I will run HiJack
this
| after looking at the tutorials and will update the Windows 98 files
once I am
| confident that I can use the machine on the internet.
| I still have 3 progams - Home search assistent and 2 others - that,
when I
| do an add/delete progams, indicate that they need to go to a HTTP site
to
| uninstall. I hope that Hijackthis can get advise on how to get rid of
these.
| Again thanks for you help. This group is awesome. I will open some
other
| threads or check the sites you have shown me to cure some other
'problems'.
| --
| Thanks John
|
|
| "PCR" wrote:
|
| You are welcome. No big deal, really. Someone always does end up
reading
| those Subject lines, anyhow, sooner or later! :-).
|
| No, seriously, HijackThis likely will cure your condition in the
end.
| But post the log before taking action. And here are some
tutorials...
|
| http://aumha.org/a/hjttutor.htm
| http://hometown.aol.co.uk/jrmc137/hj...l/tutorial.htm
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "John" wrote in message
| ...
| | Gary and PCR thanks for the reminder. I am normal pretty careful
in my
| work
| | envirnment but confess to being not as good outside. May explain
the
| source
| | of my initial problem. Will continue to read Gary's papers and
work on
| the
| | computer. I did note that Gary advise *not to use the immunize
feature
| in Spy
| | Bot*. Unfortunately I have. I hope that is not a big problem.
| | It is interesting to note that while running SpyFerret and Spy Bot
in
| safe
| | mode. the computer goes into sleep mode in about 30 to 45 minutes
even
| though
| | both the power saver and the Accesability features are turned off.
| | Will report back on the weekend.
| | --
| | Thanks John
| |
| |
| | "PCR" wrote:
| |
| | I never saw it, either! Almost never do!
| |
| |
| | --
| | Thanks or Good Luck,
| | There may be humor in this post, and,
| | Naturally, you will not sue,
| | should things get worse after this,
| | PCR
| |
| | "Gary S. Terhune" wrote in message
| | ...
| | | Oops! Didn't read the subject line, did I, s.
| | |
| | | To you and to others: While it is good to use an appropriate
| Subject,
| | don't
| | | make it an integral part of the message. If the Subject line
| includes
| | | pertinent details, repeat them in the body of the post. Not
that
| this
| | | excuses me in this case, but it's easier to work with messages
| where
| | all of
| | | the pertinent data is included in the body of the message.
Things
| like
| | error
| | | messages are much easier to copy from the body in order to
paste
| into
| | search
| | | engines. There's also a mental thing that happens when you do
a
| lot of
| | NG
| | | reading, that leads us focus on the Body, not the Subject. I
press
| | Ctrl-U to
| | | get to the next Unread message, and then start reading.
Subject
| lines
| | are
| | | just for indexing and sometimes making searching easier.
| | |
| | | --
| | | Gary S. Terhune
| | | MS MVP Shell/User
| | |
| | | "John" wrote in message
| | | ...
| | | Gary
| | | Thanks for information. I will check it out and get back to
you
| via
| | this
| | | post. As noted above noe of the items work. I have run Spy
| sweaper,
| | | Ad-Aware,
| | | Spy Ferret, Spybot and CWShreader. Just when I think I am
clean
| I
| | run
| | | anotherone and some thing comes up. All this when the system
is
| | isolated
| | | from
| | | the internet.
| | | Let me check your suggestions out and get back to you.
| | | --
| | | Thanks John
| | |
| | |
| | | "Gary S. Terhune" wrote:
| | |
| | | First, see my article on Security at
| | | http://www.grystmill.com/articles/security.htm
| | |
| | | Use the resources I suggest, particularly those at
Aumha.org,
| to
| | verify
| | | that
| | | your system is truly clean. You'll probably need to post a
| | HijackThis
| | | log to
| | | one of the appropriate forums (not here!) for final
analysis.
| | Before
| | | going
| | | any further, though, make sure you have "Show All Files"
| enabled
| | in
| | | Folder
| | | Options, View tab. While you're there, make sure "Hide
| | Extensions..." is
| | | DISabled.
| | |
| | | Also, are you fully up to date at Windows Updates?
| | |
| | | Next, see my article "Clean Boot -- What it is and why you
| need
| | it"
| | | http://www.grystmill.com/articles/cleanboot.htm
| | |
| | | Set up a clean boot, clean things up, and see if the Start
| Menu
| | works
| | | when
| | | nothing else is running in the background.
| | |
| | | If the problem still remains, I suggest you try IE Repair.
| While
| | still
| | | in a
| | | Clean Boot state, run MSINFO32.EXE and look in the Tools
menu.
| | Since you
| | | can't get to the Run box in the Start menu, you'll need to
| open My
| | | Computer
| | | and drill down to MSINFO32 from there -- it's probably in
| | C:\Program
| | | Files\Common Files\Microsoft Shared\MSINFO\
| | |
| | | Hmmm... Do you have a Windows key on your keyboard? What
| happens
| | when
| | | you
| | | press that?
| | |
| | | --
| | | Gary S. Terhune
| | | MS MVP Shell/User
| | |
| | |
| | | "John" wrote in message
| | | ...
| | | Hi
| | | I am new to this group. I have a Pentium3 450mhz
processor
| and
| | am
| | | using
| | | windows 98. I recently have been trying to remove a
major
| | Spyware
| | | infection.
| | | I hope most of it is now gone. It seems as if the maon
| culprit
| | was
| | | CoolWWSearch. When I discovered the problem the Start
Button
| on
| | the
| | | task
| | | bar
| | | would depress when clicked but the popup menu did not
come
| up. I
| | have
| | | tried
| | | thw Windows button and CTRL-Esc but with no success.
Does
| anyone
| | know
| | | what
| | | the problem is?
| | | --
| | | Thanks John
| | |
| | |
| | |
| | |
| | |
| |
| |
| |
|
|
|