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#1
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how to remove drivers (USB problem) .....
stumped wrote:
I have a 98SE platform which is very stable and running well. It has two on-board USB1.1 ports and a PCI-based USB2.0 add-on. This all works well with thumb drives, cameras, scanners, etc etc. Into this picture of sanity and serenity I introduce an MP3 player. Connected initially on a USB1.1 port, Windoze detects the device, searches AND LOCATES a recommended driver. Driver installed, 98SE says "operative after a reboot". After a reboot, no sign of the device when plugged in. Device runs happily on USB as a power source, but PC is oblivious to its presence - expected to see a new drive (as I do with thumb drives) but WinExplorer shows nothing. Next, found the driver mini-CD that belongs with the MP3 player. Start it, select "Install WIn98 Drivers" and it just does a fraction of a second HDD activity then nothing. Plug MP3 into a USB2 port and the player shows a screen with a picture of an MP3 player connected to a PC, so *it* is in PC-connect mode. But again, the PC is oblivious to the player's presence. I have the native USB driver here, but its first instruction is to remove all existing USB drivers. I'm sort of loathe to go that path as it was quite a convoluted sequence to get all the existing (pre-MP3) ports/drivers set up to percolate smoothly as they were doing. Which raises the obvious question - short of removing all USB references in ControlPanel-System-DeviceManager, how DO you actually remove a driver when you suspect a wrong one is loaded and causing an issue? I'd certainly like as a first step to remove the ones currently assigned to this MP3 device, as they are causing 98SE to comfortably do exactly zip when the device is attached. stumped: Does the Mp3 player plug directly into a USB port or does it use a cable to a "mini" USB plug? If so the cable may be bad. I would try to uninstall the driver you installed from the CD. Is there an "Uninstall" on the CD or in the "Add/Remove" applet of control panel? More than one "Mass Storage" USB driver could be causing probllems. If you were trying to use the driver that came from the Mp3 player's manufacturer be sure to follow the instructions to the letter. Some require the software to be installed *before* the device is plugged in and some require that the device be plugged in *while* the software is installed. Short of uninstalling all the USB stuff to start over you might try this... - Boot into SAFE mode and go to Start Settings Control Panel System Device manager tab. -Use device manager to "remove" all instances of USB Mass Storage devices. I belive these show up under the "Disk Drives" catagory and maybe under "Storage Devices" too. -Reboot into normal mode. What this does is make the (still installed) USB driver "forget" the settings for all the things it has been asked to access. If you then plug in a USB device that previously worked you will get the new hardware / looking for driver notice but it will still work. If the native USB driver askes for a driver file location point it to "C:\Windows\Inf". With luck this will give the driver a second chance to identify the drive. You could also try asking he http://www.msfn.org/board/index.php?showtopic=43605 HTH & GL John -- \\\||/// ------------------o000----(o)(o)----000o---------------- ----------------------------()-------------------------- '' Madness takes its toll - Please have exact change. '' John Dulak - 40.4913ºN,79.904ºW - http://tinyurl.com/2qs6o6 |
#2
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how to remove drivers (USB problem) .....
stumped wrote:
I have a 98SE platform which is very stable and running well. It has two on-board USB1.1 ports and a PCI-based USB2.0 add-on. This all works well with thumb drives, cameras, scanners, etc etc. Into this picture of sanity and serenity I introduce an MP3 player. Connected initially on a USB1.1 port, Windoze detects the device, searches AND LOCATES a recommended driver. Driver installed, 98SE says "operative after a reboot". After a reboot, no sign of the device when plugged in. Device runs happily on USB as a power source, but PC is oblivious to its presence - expected to see a new drive (as I do with thumb drives) but WinExplorer shows nothing. Next, found the driver mini-CD that belongs with the MP3 player. Start it, select "Install WIn98 Drivers" and it just does a fraction of a second HDD activity then nothing. Plug MP3 into a USB2 port and the player shows a screen with a picture of an MP3 player connected to a PC, so *it* is in PC-connect mode. But again, the PC is oblivious to the player's presence. I have the native USB driver here, but its first instruction is to remove all existing USB drivers. I'm sort of loathe to go that path as it was quite a convoluted sequence to get all the existing (pre-MP3) ports/drivers set up to percolate smoothly as they were doing. Which raises the obvious question - short of removing all USB references in ControlPanel-System-DeviceManager, how DO you actually remove a driver when you suspect a wrong one is loaded and causing an issue? I'd certainly like as a first step to remove the ones currently assigned to this MP3 device, as they are causing 98SE to comfortably do exactly zip when the device is attached. stumped: Does the Mp3 player plug directly into a USB port or does it use a cable to a "mini" USB plug? If so the cable may be bad. I would try to uninstall the driver you installed from the CD. Is there an "Uninstall" on the CD or in the "Add/Remove" applet of control panel? More than one "Mass Storage" USB driver could be causing probllems. If you were trying to use the driver that came from the Mp3 player's manufacturer be sure to follow the instructions to the letter. Some require the software to be installed *before* the device is plugged in and some require that the device be plugged in *while* the software is installed. Short of uninstalling all the USB stuff to start over you might try this... - Boot into SAFE mode and go to Start Settings Control Panel System Device manager tab. -Use device manager to "remove" all instances of USB Mass Storage devices. I belive these show up under the "Disk Drives" catagory and maybe under "Storage Devices" too. -Reboot into normal mode. What this does is make the (still installed) USB driver "forget" the settings for all the things it has been asked to access. If you then plug in a USB device that previously worked you will get the new hardware / looking for driver notice but it will still work. If the native USB driver askes for a driver file location point it to "C:\Windows\Inf". With luck this will give the driver a second chance to identify the drive. You could also try asking he http://www.msfn.org/board/index.php?showtopic=43605 HTH & GL John -- \\\||/// ------------------o000----(o)(o)----000o---------------- ----------------------------()-------------------------- '' Madness takes its toll - Please have exact change. '' John Dulak - 40.4913ºN,79.904ºW - http://tinyurl.com/2qs6o6 |
#3
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how to remove drivers (USB problem) .....
I have a 98SE platform which is very stable and running well. It has two
on-board USB1.1 ports and a PCI-based USB2.0 add-on. This all works well with thumb drives, cameras, scanners, etc etc. Into this picture of sanity and serenity I introduce an MP3 player. Connected initially on a USB1.1 port, Windoze detects the device, searches AND LOCATES a recommended driver. Driver installed, 98SE says "operative after a reboot". After a reboot, no sign of the device when plugged in. Device runs happily on USB as a power source, but PC is oblivious to its presence - expected to see a new drive (as I do with thumb drives) but WinExplorer shows nothing. Next, found the driver mini-CD that belongs with the MP3 player. Start it, select "Install WIn98 Drivers" and it just does a fraction of a second HDD activity then nothing. Plug MP3 into a USB2 port and the player shows a screen with a picture of an MP3 player connected to a PC, so *it* is in PC-connect mode. But again, the PC is oblivious to the player's presence. I have the native USB driver here, but its first instruction is to remove all existing USB drivers. I'm sort of loathe to go that path as it was quite a convoluted sequence to get all the existing (pre-MP3) ports/drivers set up to percolate smoothly as they were doing. Which raises the obvious question - short of removing all USB references in ControlPanel-System-DeviceManager, how DO you actually remove a driver when you suspect a wrong one is loaded and causing an issue? I'd certainly like as a first step to remove the ones currently assigned to this MP3 device, as they are causing 98SE to comfortably do exactly zip when the device is attached. |
#4
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how to remove drivers (USB problem) .....
On Sat, 06 Dec 2008 20:53:26 -0500, John Dulak wrote:
stumped wrote: I have a 98SE platform which is very stable and running well. It has two on-board USB1.1 ports and a PCI-based USB2.0 add-on. This all works well with thumb drives, cameras, scanners, etc etc. Into this picture of sanity and serenity I introduce an MP3 player. Connected initially on a USB1.1 port, Windoze detects the device, searches AND LOCATES a recommended driver. Driver installed, 98SE says "operative after a reboot". After a reboot, no sign of the device when plugged in. Device runs happily on USB as a power source, but PC is oblivious to its presence - expected to see a new drive (as I do with thumb drives) but WinExplorer shows nothing. Next, found the driver mini-CD that belongs with the MP3 player. Start it, select "Install WIn98 Drivers" and it just does a fraction of a second HDD activity then nothing. Plug MP3 into a USB2 port and the player shows a screen with a picture of an MP3 player connected to a PC, so *it* is in PC-connect mode. But again, the PC is oblivious to the player's presence. I have the native USB driver here, but its first instruction is to remove all existing USB drivers. I'm sort of loathe to go that path as it was quite a convoluted sequence to get all the existing (pre-MP3) ports/drivers set up to percolate smoothly as they were doing. Which raises the obvious question - short of removing all USB references in ControlPanel-System-DeviceManager, how DO you actually remove a driver when you suspect a wrong one is loaded and causing an issue? I'd certainly like as a first step to remove the ones currently assigned to this MP3 device, as they are causing 98SE to comfortably do exactly zip when the device is attached. stumped: Does the Mp3 player plug directly into a USB port or does it use a cable to a "mini" USB plug? If so the cable may be bad. Nope, have tried several cables with the same outcome. I would try to uninstall the driver you installed from the CD. Is there an "Uninstall" on the CD or in the "Add/Remove" applet of control panel? More than one "Mass Storage" USB driver could be causing probllems. Uninstalling a driver is the question I have. There is no add/remove for this. And it doesn't show up in Device Manager at all. If you were trying to use the driver that came from the Mp3 player's manufacturer be sure to follow the instructions to the letter. Some require the software to be installed *before* the device is plugged in and some require that the device be plugged in *while* the software is installed. Yes, followed their instructions precisely. Short of uninstalling all the USB stuff to start over you might try this... - Boot into SAFE mode and go to Start Settings Control Panel System Device manager tab. -Use device manager to "remove" all instances of USB Mass Storage devices. I belive these show up under the "Disk Drives" catagory and maybe under "Storage Devices" too. No USB mass storage devices listed -Reboot into normal mode. What this does is make the (still installed) USB driver "forget" the settings for all the things it has been asked to access. If you then plug in a USB device that previously worked you will get the new hardware / looking for driver notice but it will still work. If the native USB driver askes for a driver file location point it to "C:\Windows\Inf". With luck this will give the driver a second chance to identify the drive. You could also try asking he http://www.msfn.org/board/index.php?showtopic=43605 HTH & GL John I downloaded the latest driver bundle from the supplier - exactly the same files as on the CD. Email discussion with them shed no light. The problem appears to be that Win98 reads the device ID string and cannot find a match in the suggested .INF file, hence it won't offer that as a solution. The mismatch of the ID and .INF file contents isn't a 98 thing, it is just a mismatch. The root cause of the problem? The ID string the device presented to Windoze was NOT matched in the .INF files from the supplier - the device was"...3202" while the drivers were "...3203" or similar. As a result, when 98 was pointed at the .INF file on the CD it declined to use it. I actually found the solution. Win XP actually has some uses. I connected it to an XP machine and that identified it as a "Rockchip" device. Googled and found 98 drivers for it. Maybe there is a lesson in this for others with 98/USB issues. |
#5
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how to remove drivers (USB problem) .....
On Sat, 06 Dec 2008 20:53:26 -0500, John Dulak wrote:
stumped wrote: I have a 98SE platform which is very stable and running well. It has two on-board USB1.1 ports and a PCI-based USB2.0 add-on. This all works well with thumb drives, cameras, scanners, etc etc. Into this picture of sanity and serenity I introduce an MP3 player. Connected initially on a USB1.1 port, Windoze detects the device, searches AND LOCATES a recommended driver. Driver installed, 98SE says "operative after a reboot". After a reboot, no sign of the device when plugged in. Device runs happily on USB as a power source, but PC is oblivious to its presence - expected to see a new drive (as I do with thumb drives) but WinExplorer shows nothing. Next, found the driver mini-CD that belongs with the MP3 player. Start it, select "Install WIn98 Drivers" and it just does a fraction of a second HDD activity then nothing. Plug MP3 into a USB2 port and the player shows a screen with a picture of an MP3 player connected to a PC, so *it* is in PC-connect mode. But again, the PC is oblivious to the player's presence. I have the native USB driver here, but its first instruction is to remove all existing USB drivers. I'm sort of loathe to go that path as it was quite a convoluted sequence to get all the existing (pre-MP3) ports/drivers set up to percolate smoothly as they were doing. Which raises the obvious question - short of removing all USB references in ControlPanel-System-DeviceManager, how DO you actually remove a driver when you suspect a wrong one is loaded and causing an issue? I'd certainly like as a first step to remove the ones currently assigned to this MP3 device, as they are causing 98SE to comfortably do exactly zip when the device is attached. stumped: Does the Mp3 player plug directly into a USB port or does it use a cable to a "mini" USB plug? If so the cable may be bad. Nope, have tried several cables with the same outcome. I would try to uninstall the driver you installed from the CD. Is there an "Uninstall" on the CD or in the "Add/Remove" applet of control panel? More than one "Mass Storage" USB driver could be causing probllems. Uninstalling a driver is the question I have. There is no add/remove for this. And it doesn't show up in Device Manager at all. If you were trying to use the driver that came from the Mp3 player's manufacturer be sure to follow the instructions to the letter. Some require the software to be installed *before* the device is plugged in and some require that the device be plugged in *while* the software is installed. Yes, followed their instructions precisely. Short of uninstalling all the USB stuff to start over you might try this... - Boot into SAFE mode and go to Start Settings Control Panel System Device manager tab. -Use device manager to "remove" all instances of USB Mass Storage devices. I belive these show up under the "Disk Drives" catagory and maybe under "Storage Devices" too. No USB mass storage devices listed -Reboot into normal mode. What this does is make the (still installed) USB driver "forget" the settings for all the things it has been asked to access. If you then plug in a USB device that previously worked you will get the new hardware / looking for driver notice but it will still work. If the native USB driver askes for a driver file location point it to "C:\Windows\Inf". With luck this will give the driver a second chance to identify the drive. You could also try asking he http://www.msfn.org/board/index.php?showtopic=43605 HTH & GL John I downloaded the latest driver bundle from the supplier - exactly the same files as on the CD. Email discussion with them shed no light. The problem appears to be that Win98 reads the device ID string and cannot find a match in the suggested .INF file, hence it won't offer that as a solution. The mismatch of the ID and .INF file contents isn't a 98 thing, it is just a mismatch. The root cause of the problem? The ID string the device presented to Windoze was NOT matched in the .INF files from the supplier - the device was"...3202" while the drivers were "...3203" or similar. As a result, when 98 was pointed at the .INF file on the CD it declined to use it. I actually found the solution. Win XP actually has some uses. I connected it to an XP machine and that identified it as a "Rockchip" device. Googled and found 98 drivers for it. Maybe there is a lesson in this for others with 98/USB issues. |
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