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#1
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BT ASDL connection
When Windows starts and I click on The icon for BT basic
connection i have "Error (87)" reported. If i remove the USB cable from BT Voyager 105 USB ADSL modem then replace it I can then connect ?? Does anyone have a fix please |
#2
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BT ASDL connection
Replace the USB cable (sounds like it could be damaged)
-- Regards Steven Burn Ur I.T. Mate Group www.it-mate.co.uk Keeping it FREE! "James T B" wrote in message ... When Windows starts and I click on The icon for BT basic connection i have "Error (87)" reported. If i remove the USB cable from BT Voyager 105 USB ADSL modem then replace it I can then connect ?? Does anyone have a fix please |
#3
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BT ASDL connection
I have already tried this and also different USB port
-----Original Message----- Replace the USB cable (sounds like it could be damaged) -- Regards Steven Burn Ur I.T. Mate Group www.it-mate.co.uk Keeping it FREE! "James T B" wrote in message ... When Windows starts and I click on The icon for BT basic connection i have "Error (87)" reported. If i remove the USB cable from BT Voyager 105 USB ADSL modem then replace it I can then connect ?? Does anyone have a fix please . |
#4
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BT ASDL connection
Uninstall the modem software disconnect the modem reboot, install modem
software reboot then connect the modem to the system it will install the modem it's self. BT modems are awkward *******s. ~~~~~~~~~~~~~~~~~~~~~~~~ "James T B" wrote in message ... When Windows starts and I click on The icon for BT basic connection i have "Error (87)" reported. If i remove the USB cable from BT Voyager 105 USB ADSL modem then replace it I can then connect ?? Does anyone have a fix please |
#5
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BT ASDL connection
Hello James,
Have you tr_ied "rebooting" the modem_ by unplugging the power cable going into the back of the ADSL modem, waiting a few seconds and then replugging_ it? -----Original Message----- When Windows starts and I click on The icon for BT basic connection i have "Error (87)" reported. If i remove the USB cable from BT Voyager 105 USB ADSL modem then replace it I can then connect ?? Does anyone have a fix please . |
#6
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BT ASDL connection
Hi James,
It sounds like you need to update the modem drivers. Check to see what you can find. -- Hyperlinks are used to ensure advice remains current _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org/ James T B wrote: When Windows starts and I click on The icon for BT basic connection i have "Error (87)" reported. If i remove the USB cable from BT Voyager 105 USB ADSL modem then replace it I can then connect ?? Does anyone have a fix please |
#7
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Yes I tried this but still doesn't see the modem, Have
tried 2 different USB cables and all4 USB ports. My scanner,printer and camera all work ok. Have tried every combination, it's frustrating. Thanks for trying. JTB -----Original Message----- Uninstall the modem software disconnect the modem reboot, install modem software reboot then connect the modem to the system it will install the modem it's self. BT modems are awkward *******s. ~~~~~~~~~~~~~~~~~~~~~~~~ "James T B" wrote in message ... When Windows starts and I click on The icon for BT basic connection i have "Error (87)" reported. If i remove the USB cable from BT Voyager 105 USB ADSL modem then replace it I can then connect ?? Does anyone have a fix please . |
#8
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Then I'd be looking at trying a different modem personally........
-- Regards Steven Burn Ur I.T. Mate Group www.it-mate.co.uk Keeping it FREE! wrote in message ... Yes I tried this but still doesn't see the modem, Have tried 2 different USB cables and all4 USB ports. My scanner,printer and camera all work ok. Have tried every combination, it's frustrating. Thanks for trying. JTB -----Original Message----- Uninstall the modem software disconnect the modem reboot, install modem software reboot then connect the modem to the system it will install the modem it's self. BT modems are awkward *******s. ~~~~~~~~~~~~~~~~~~~~~~~~ "James T B" wrote in message ... When Windows starts and I click on The icon for BT basic connection i have "Error (87)" reported. If i remove the USB cable from BT Voyager 105 USB ADSL modem then replace it I can then connect ?? Does anyone have a fix please . |
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