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Question about dial-up Modem
On a computer that I am trying to setup for use, I am having difficulties in
getting NetZero to recognize the existing dial-up Modem. Computer Name: Vaio (in WORKGROUP) Sony Corporation PCV-RX370DS(UC) 28554330 Operating System Windows Millennium Edition (build 4.90.3000) Not too far back, I installed AOL on this Computer and have no problem connecting to the Internet. Its Modem settings show 3 options: Default on Com1, Default on Com3 and HSP56 Modem on Com4. From all appearances, AOL uses HSP56 Modem on Com4. NetZero fails to locate/recognize a Modem. Start/Settings/Control Panel/Modem shows 4 entries: HSP56, HSP56 VVDM Device (PCtel), Lucent Win Modem and Standard 1200bps Modem. Start/Accessories/System Information/Components/Modem show: Lucent Com0 and Standard 1200bps Modem Com1. Belarc Advisor shows this in the reports the following regarding Communication: HSP56, HSP56 VVDM Device (Pctel) and Standard 1200bps Modem. It further shows: MS Virtual Private Networking Adapter NDIS 1394 Net Adapter Physical Address 00:Eo:18:CF:71:7F Realteck:RTL8139(A/B/C/8130) PCI Fast Ethrnet NIC. Can anyone make some sense out of all this? Should I uninstall AOL before attempting to work with NetZero? |
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?Question about dial-up Modem
"BAP" wrote in message ... | On a computer that I am trying to setup for use, I am having difficulties in | getting NetZero to recognize the existing dial-up Modem. | Computer Name: Vaio (in WORKGROUP) | Sony Corporation PCV-RX370DS(UC) 28554330 | Operating System | Windows Millennium Edition (build 4.90.3000) | | Not too far back, I installed AOL on this Computer and have no problem | connecting to the Internet. Its Modem settings show 3 options: | Default on Com1, Default on Com3 and HSP56 Modem on Com4. | From all appearances, AOL uses HSP56 Modem on Com4. | NetZero fails to locate/recognize a Modem. | | Start/Settings/Control Panel/Modem shows 4 entries: | HSP56, HSP56 VVDM Device (PCtel), Lucent Win Modem and Standard 1200bps Modem. | | Start/Accessories/System Information/Components/Modem show: | Lucent Com0 and Standard 1200bps Modem Com1. | | Belarc Advisor shows this in the reports the following regarding | Communication: | HSP56, HSP56 VVDM Device (Pctel) and Standard 1200bps Modem. | It further shows: | MS Virtual Private Networking Adapter | NDIS 1394 Net Adapter | Physical Address 00:Eo:18:CF:71:7F | Realteck:RTL8139(A/B/C/8130) PCI Fast Ethrnet NIC. | | Can anyone make some sense out of all this? | Should I uninstall AOL before attempting to work with NetZero? | Hi BAP, looks like a nice computer from the specs.. Model Description: VAIO Digital Studio Desktop Computer http://esupport.sony.com/US/perl/mod...mdl=PCVRX370DS - FAQs/Solutions http://esupport.sony.com/US/perl/mod...mdl=PCVRX370DS - Model/Specs/Warranty - manual 3,775KB http://esupport.sony.com/US/perl/mod...mdl=PCVRX370DS - latest software/drivers - includes link for OS migration THE MANUAL STATES: "In addition to the software listed below, your system's drivers, basic network settings and modem settings are protected by the VAIO Support Agent utility." "The computer's modem uses Lucent 1648 technology/V.90. " "1 Click the My Computer icon on your desktop. 2 Click Control Panel. 3Click Modems. 4 Click the Diagnostics tab. 5 Select COM3. 6 Click More Info." "Specifications:" "Lucent 1648 technology/V.90 compatible data/fax Modem ?? modem (REN 0.7)" A couple of issues: First: You start by showing three modems, a HSP56, HSP56 VVDM Device (PCtel), Lucent Win Modem and Standard 1200bps Modem. Do you have all three of these modems installed? Per Belarc, you have a HSP56, HSP56 VVDM Device (Pctel) and a Standard 1200bps Modem. If any of these is not actually installed/present, you will have conflicts. What ports and IRQs were shown in Belarc for these modems? Before proceeding below, please advise the group of the actual IRQs and addresses being used by each of these devices. Your comport and modem for Netzero should be within the first four standard port ranges [I say this because of prior issues when I used Netzero, setup issues, and disconnect issues]. If possible, either reassign the comports in your BIOS/CMOS or change the cards and connections around, if not, well if it worked before try it with the below. System Information/Components/Modem shows your desired modem on Com0. It also shows you only have two modems. SECOND, AND THE IMPORTANT ISSUE: Both AOL and Netzero setup proxy services/servers which attach to and control the specific device/modem, and the Internet service [Internet access]. AOL has already claimed the desired modem and setup its proxy/server/service. You should be able to verify this in the Network display with its WAN adapter attached to the modem. If your not using AOL for the Internet access, then go into modem/connection setup in AOL and *use* the local network [already established connection NOT a modem, a DO NOT DIAL connection] and let Netzero use the modem since this is the new controller proxy/server that you will need. AOL should then connect through the Netzero service, though it may take some additional tweaks. -- MEB http://peoplescounsel.orgfree.com/ BLOG - http://peoplescounsel.spaces.live.com/ Public Notice or the "real world" http://groups.google.com/group/the-peoples-law?hl=en - discussion group for general aspects of Law verses the Peoples' of the world "Most people, sometime in their lives, stumble across truth. Most jump up, brush themselves off, and hurry on about their business as if nothing had happen." Winston Churchill Or to put it another way: Morpheus can offer you the two pills; but only you can choose whether you take the red pill or the blue one. _______________ |
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?Question about dial-up Modem
Thank you, MEB for your reply!
I needed some time to follow on your comments/suggestions. ------- MEB "The computer's modem uses Lucent 1648 technology/V.90. " "1 Click the My Computer icon on your desktop. 2 Click Control Panel. 3Click Modems. 4 Click the Diagnostics tab. 5 Select COM3. 6 Click More Info." BAP Control Panel via My Computer does not show the option for Modems. To do what you suggested, I had to go to Settings/Control Panel/Modems. The Diagnostic tab shows: Com1: Std 1200 bps Modem, Com3: Lucent Win Modem and Com4: HSP56 Modem. 'More Info' on Com3 comes back with ‘Could not open port”, 'Port info' comes back with 'Com3 Higher Speed No response.' Lucent Modem Identifier - WDM- Modem\Lucent_WDM_DF The following was not shown: "Specifications:" "Lucent 1648 technology/V.90 compatible data/fax Modem ?? modem (REN 0.7)" --------- MEB A couple of issues: First: You start by showing three modems, a HSP56, HSP56 VVDM Device (PCtel), Lucent Win Modem and Standard 1200bps Modem. Do you have all three of these modems installed? BAP I have, yet, to open the case to see if I could identify the presence of any of them, other than the PCI card where the Phone line is plugged in, currently. ------ MEB Per Belarc, you have a HSP56, HSP56 VVDM Device (Pctel) and a Standard 1200bps Modem. If any of these is not actually installed/present, you will have conflicts. What ports and IRQs were shown in Belarc for these modems? Before proceeding below, please advise the group of the actual IRQs and addresses being used by each of these devices. BAP Belark does not show any IRQs. To see them, I had to go to Start/Programs/Accessories/System Tools/Information/ Hardware Resources/IRQ. There, the only obvious IRQs were IRQ4 for COM1 and IRQ9 for both, RealTek-Fast Ethernet and HSP56. No other IRQs appeared to be related to the other Modems. I did notice that IRQ9 is shared by 8 other unrelated items. -------- MEB Your comport and modem for Netzero should be within the first four standard port ranges [I say this because of prior issues when I used Netzero, setup issues, and disconnect issues]. If possible, either reassign the comports in your BIOS/CMOS or change the cards and connections around, if not, well if it worked before try it with the below. System Information/Components/Modem shows your desired modem on Com0. It also shows you only have two modems. SECOND, AND THE IMPORTANT ISSUE: Both AOL and Netzero setup proxy services/servers which attach to and control the specific device/modem, and the Internet service [Internet access]. AOL has already claimed the desired modem and setup its proxy/server/service. You should be able to verify this in the Network display with its WAN adapter attached to the modem. If your not using AOL for the Internet access, then go into modem/connection setup in AOL and *use* the local network [already established connection NOT a modem, a DO NOT DIAL connection] and let Netzero use the modem since this is the new controller proxy/server that you will need. AOL should then connect through the Netzero service, though it may take some additional tweaks. BAP Since I do not use that Computer for AOL, I uninstalled that ISP and found a NetZero Wizard application, that had been installed with the NetZero software, and executed it to search for possible problems and the identity of a Modem. It came back with HSP56, as the only option. I was then able to, at least, get a dial tone and dial-up the numbers shown for my zone. However, for some reason, none of the numbers selected could log on, as a busy signal could be heard from each. Dialing those numbers on my phone showed them be open for communication. On my next trial, from the Netzero help files, I followed the suggestion to double click on My Computer, then click on the Netzero icon, followed by selecting the Files Tab and clicking on Delete. From what I could gather, that would have been a way of disabling the high speed communication setting, which might have been interfering and not allow the call to go thru. Surprisingly, the connection was made, although on the first try, a fatal error occurred with my Explorer and I had no choice, but to shutdown and restart. That led to system to scan the Hard Disk for errors. After that, it seemed that a connection could be made, without errors. At this point, I am able to connect, but am sort of disappointed that the claim of the fastest dial-up speed has not lived up to expectations. The speed is not much faster, if at all, than the speed of AOL. Again, thank you for your help in pointing the way to get things going. ---------- "MEB" wrote: "BAP" wrote in message ... | On a computer that I am trying to setup for use, I am having difficulties in | getting NetZero to recognize the existing dial-up Modem. | Computer Name: Vaio (in WORKGROUP) | Sony Corporation PCV-RX370DS(UC) 28554330 | Operating System | Windows Millennium Edition (build 4.90.3000) | | Not too far back, I installed AOL on this Computer and have no problem | connecting to the Internet. Its Modem settings show 3 options: | Default on Com1, Default on Com3 and HSP56 Modem on Com4. | From all appearances, AOL uses HSP56 Modem on Com4. | NetZero fails to locate/recognize a Modem. | | Start/Settings/Control Panel/Modem shows 4 entries: | HSP56, HSP56 VVDM Device (PCtel), Lucent Win Modem and Standard 1200bps Modem. | | Start/Accessories/System Information/Components/Modem show: | Lucent Com0 and Standard 1200bps Modem Com1. | | Belarc Advisor shows this in the reports the following regarding | Communication: | HSP56, HSP56 VVDM Device (Pctel) and Standard 1200bps Modem. | It further shows: | MS Virtual Private Networking Adapter | NDIS 1394 Net Adapter | Physical Address 00:Eo:18:CF:71:7F | Realteck:RTL8139(A/B/C/8130) PCI Fast Ethrnet NIC. | | Can anyone make some sense out of all this? | Should I uninstall AOL before attempting to work with NetZero? | Hi BAP, looks like a nice computer from the specs.. Model Description: VAIO Digital Studio® Desktop Computer http://esupport.sony.com/US/perl/mod...mdl=PCVRX370DS - FAQs/Solutions http://esupport.sony.com/US/perl/mod...mdl=PCVRX370DS - Model/Specs/Warranty - manual 3,775KB http://esupport.sony.com/US/perl/mod...mdl=PCVRX370DS - latest software/drivers - includes link for OS migration THE MANUAL STATES: "In addition to the software listed below, your system's drivers, basic network settings and modem settings are protected by the VAIO Support Agent utility." "The computer's modem uses Lucent 1648 technology/V.90. " "1 Click the My Computer icon on your desktop. 2 Click Control Panel. 3Click Modems. 4 Click the Diagnostics tab. 5 Select COM3. 6 Click More Info." "Specifications:" "Lucent 1648 technology/V.90 compatible data/fax Modem ?? modem (REN 0.7)" A couple of issues: First: You start by showing three modems, a HSP56, HSP56 VVDM Device (PCtel), Lucent Win Modem and Standard 1200bps Modem. Do you have all three of these modems installed? Per Belarc, you have a HSP56, HSP56 VVDM Device (Pctel) and a Standard 1200bps Modem. If any of these is not actually installed/present, you will have conflicts. What ports and IRQs were shown in Belarc for these modems? Before proceeding below, please advise the group of the actual IRQs and addresses being used by each of these devices. Your comport and modem for Netzero should be within the first four standard port ranges [I say this because of prior issues when I used Netzero, setup issues, and disconnect issues]. If possible, either reassign the comports in your BIOS/CMOS or change the cards and connections around, if not, well if it worked before try it with the below. System Information/Components/Modem shows your desired modem on Com0. It also shows you only have two modems. SECOND, AND THE IMPORTANT ISSUE: Both AOL and Netzero setup proxy services/servers which attach to and control the specific device/modem, and the Internet service [Internet access]. AOL has already claimed the desired modem and setup its proxy/server/service. You should be able to verify this in the Network display with its WAN adapter attached to the modem. If your not using AOL for the Internet access, then go into modem/connection setup in AOL and *use* the local network [already established connection NOT a modem, a DO NOT DIAL connection] and let Netzero use the modem since this is the new controller proxy/server that you will need. AOL should then connect through the Netzero service, though it may take some additional tweaks. -- MEB http://peoplescounsel.orgfree.com/ BLOG - http://peoplescounsel.spaces.live.com/ Public Notice or the "real world" http://groups.google.com/group/the-peoples-law?hl=en - discussion group for general aspects of Law verses the Peoples' of the world "Most people, sometime in their lives, stumble across truth. Most jump up, brush themselves off, and hurry on about their business as if nothing had happen." Winston Churchill Or to put it another way: Morpheus can offer you the two pills; but only you can choose whether you take the red pill or the blue one. _______________ |
#4
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?Question about dial-up Modem
"BAP" wrote in message ... | Thank you, MEB for your reply! | I needed some time to follow on your comments/suggestions. | ------- | MEB | "The computer's modem uses Lucent 1648 technology/V.90. " | | "1 Click the My Computer icon on your desktop. | 2 Click Control Panel. | 3Click Modems. | 4 Click the Diagnostics tab. | 5 Select COM3. | 6 Click More Info." | | BAP | Control Panel via My Computer does not show the option for Modems. To do | what you | suggested, I had to go to Settings/Control Panel/Modems. | The Diagnostic tab shows: Com1: Std 1200 bps Modem, Com3: Lucent Win Modem | and Com4: | HSP56 Modem. | 'More Info' on Com3 comes back with 'Could not open port", | 'Port info' comes back with 'Com3 Higher Speed No response.' | Lucent Modem Identifier - WDM- Modem\Lucent_WDM_DF | | The following was not shown: | "Specifications:" | "Lucent 1648 technology/V.90 compatible data/fax Modem ?? modem (REN 0.7)" | --------- I thought as much. I have a DICOM/Creative modem which also double loads [two drivers] when installed. One is a Lucent, and the other is the actual driver. This necessitates manually removing the wrong driver. | | MEB | A couple of issues: | First: | You start by showing three modems, a HSP56, HSP56 VVDM Device (PCtel), | Lucent Win | Modem and Standard 1200bps Modem. | Do you have all three of these modems installed? Since I cut and pasted the information which you presented, we should note that it is a W not a V V DM modem, just to clarify. | | BAP | I have, yet, to open the case to see if I could identify the presence of any | of them, other than the | PCI card where the Phone line is plugged in, currently. | ------ Likely you will find only the single HSP 56, unless you have an onboard, you would have noted two [four total] available phone jacks. The manual and specs, however, show the single card. | | MEB | Per Belarc, you have a HSP56, HSP56 VVDM Device (Pctel) and a Standard | 1200bps Modem. If any of these is not actually installed/present, you will | have conflicts. What ports and IRQs were shown in Belarc for these modems? | Before proceeding below, please advise the group of the actual IRQs and | addresses being used by each of these devices. | | BAP | Belark does not show any IRQs. To see them, I had to go to | Start/Programs/Accessories/System | Tools/Information/ Hardware Resources/IRQ. There, the only obvious IRQs were | IRQ4 for COM1 and IRQ9 for both, RealTek-Fast Ethernet and HSP56. No other | IRQs appeared to be | related to the other Modems. I did notice that IRQ9 is shared by 8 other | unrelated items. | -------- IRQ 9 is a cascading IRQ, hence anything placed upon that IRQ will be re-assigned or shared. | | MEB | Your comport and modem for Netzero should be within the first four standard | port ranges [I say this because of prior issues when I used Netzero, setup | issues, and disconnect issues]. If possible, either reassign the comports in | your BIOS/CMOS or change the cards and connections around, if | not, well if it worked before try it with the below. | System Information/Components/Modem shows your desired modem on Com0. It | also shows you only have two modems. | | SECOND, AND THE IMPORTANT ISSUE: | Both AOL and Netzero setup proxy services/servers which attach to and | control the specific device/modem, and the Internet service [Internet | access]. AOL has already claimed the desired modem and setup its | proxy/server/service. You should be able to verify this in the Network | display with its WAN adapter attached to the modem. | If your not using AOL for the Internet access, then go into | modem/connection setup in AOL and *use* the local network [already | established connection NOT a modem, a DO NOT DIAL connection] and let Netzero | use the modem since this is the | new controller proxy/server that you will need. AOL should then connect | through the Netzero service, though it may take some additional tweaks. | | BAP | Since I do not use that Computer for AOL, I uninstalled that ISP and found a | NetZero Wizard application, that had been installed with the NetZero | software, and executed it to search for possible problems and the identity of | a Modem. | It came back with HSP56, as the only option. | I was then able to, at least, get a dial tone and dial-up the numbers shown | for my zone. However, for some reason, none of the numbers selected could log | on, as a busy signal could be heard from each. Dialing those numbers on my | phone showed them be open for communication. | On my next trial, from the Netzero help files, I followed the suggestion to | double click on My Computer, then click on the Netzero icon, followed by | selecting the Files Tab and clicking on Delete. From what I could gather, | that would have been a way of disabling the high speed communication setting, | which might have been interfering and not allow the call to go thru. | Surprisingly, the connection was made, although on the first try, a fatal | error occurred with my Explorer and I had no choice, but to shutdown and | restart. That led to system to scan the Hard Disk for errors. After that, it | seemed that a connection could be made, without errors. Okay, so you were at least partially successful. The residual Lucent modem should, at some point, be removed. It was either added during an aborted install or setup, or as in my modem, it was inadvertently added during the original install. Another potential was that the original AOL install, depending upon what version of AOL, installed that modem. Version 7 or below would sometimes install the wrong driver for software modems [WinModems], or that, at some point, someone changed the com port or the physical location of the card leaving a residual/false modem. | At this point, I am able to connect, but am sort of disappointed that the | claim of the fastest dial-up speed has not lived up to expectations. The | speed is not much faster, if at all, than the speed of AOL. | Again, thank you for your help in pointing the way to get things going. | ---------- Right. NETZERO's claim of faster service is based upon caching services. The more you use NetZero for the SAME pages, if you have speed/caching enabled [Premium Service if I remember correctly], will serve those pages from your disk in conjunction with cached pages on Netzero. Your actual speed though, is still limited to the modem itself. There are registry tweaks which may possibly increase that physical speed, but are specific to your phone line, connection service, and present settings. Those would be MTU, RWin, BlackHole, and a few others. If this is desired, there are several programs available to test and set those settings for you, however, YMMV with such usage. | | | "BAP" wrote in message | ... | | On a computer that I am trying to setup for use, I am having difficulties | in | | getting NetZero to recognize the existing dial-up Modem. | | Computer Name: Vaio (in WORKGROUP) | | Sony Corporation PCV-RX370DS(UC) 28554330 | | Operating System | | Windows Millennium Edition (build 4.90.3000) | | | | Not too far back, I installed AOL on this Computer and have no problem | | connecting to the Internet. Its Modem settings show 3 options: | | Default on Com1, Default on Com3 and HSP56 Modem on Com4. | | From all appearances, AOL uses HSP56 Modem on Com4. | | NetZero fails to locate/recognize a Modem. | | | | Start/Settings/Control Panel/Modem shows 4 entries: | | HSP56, HSP56 VVDM Device (PCtel), Lucent Win Modem and Standard 1200bps | Modem. | | | | Start/Accessories/System Information/Components/Modem show: | | Lucent Com0 and Standard 1200bps Modem Com1. | | | | Belarc Advisor shows this in the reports the following regarding | | Communication: | | HSP56, HSP56 VVDM Device (Pctel) and Standard 1200bps Modem. | | It further shows: | | MS Virtual Private Networking Adapter | | NDIS 1394 Net Adapter | | Physical Address 00:Eo:18:CF:71:7F | | Realteck:RTL8139(A/B/C/8130) PCI Fast Ethrnet NIC. | | | | Can anyone make some sense out of all this? | | Should I uninstall AOL before attempting to work with NetZero? | | | | Hi BAP, looks like a nice computer from the specs.. | | Model Description: | VAIO Digital Studio Desktop Computer | http://esupport.sony.com/US/perl/mod...mdl=PCVRX370DS - | FAQs/Solutions | http://esupport.sony.com/US/perl/mod...mdl=PCVRX370DS - | Model/Specs/Warranty - manual 3,775KB | http://esupport.sony.com/US/perl/mod...mdl=PCVRX370DS - latest | software/drivers - includes link for OS migration | | THE MANUAL STATES: | | "In addition to the software listed below, your system's drivers, basic | network | settings and modem settings are protected by the VAIO Support Agent | utility." | | "The computer's modem uses Lucent 1648 technology/V.90. " | | "1 Click the My Computer icon on your desktop. | 2 Click Control Panel. | 3Click Modems. | 4 Click the Diagnostics tab. | 5 Select COM3. | 6 Click More Info." | | "Specifications:" | "Lucent 1648 technology/V.90 compatible data/fax | Modem ?? modem (REN 0.7)" | | A couple of issues: | | First: | You start by showing three modems, a HSP56, HSP56 VVDM Device (PCtel), | Lucent Win Modem and Standard 1200bps Modem. | Do you have all three of these modems installed? | Per Belarc, you have a HSP56, HSP56 VVDM Device (Pctel) and a Standard | 1200bps Modem. If any of these is not actually installed/present, you will | have conflicts. What ports and IRQs were shown in Belarc for these modems? | Before proceeding below, please advise the group of the actual IRQs and | addresses being used by each of these devices. | | Your comport and modem for Netzero should be within the first four standard | port ranges [I say this because of prior issues when I used Netzero, setup | issues, and disconnect issues]. If possible, either reassign the comports | in your BIOS/CMOS or change the cards and connections around, if not, well | if it worked before try it with the below. | System Information/Components/Modem shows your desired modem on Com0. It | also shows you only have two modems. | | | SECOND, AND THE IMPORTANT ISSUE: | Both AOL and Netzero setup proxy services/servers which attach to and | control the specific device/modem, and the Internet service [Internet | access]. AOL has already claimed the desired modem and setup its | proxy/server/service. You should be able to verify this in the Network | display with its WAN adapter attached to the modem. | If your not using AOL for the Internet access, then go into | modem/connection setup in AOL and *use* the local network [already | established connection NOT a modem, a DO NOT DIAL connection] and let | Netzero use the modem since this is the new controller proxy/server that you | will need. AOL should then connect through the Netzero service, though it | may take some additional tweaks. | | -- | MEB -- MEB http://peoplescounsel.orgfree.com/ BLOG - http://peoplescounsel.spaces.live.com/ Public Notice or the "real world" http://groups.google.com/group/the-peoples-law?hl=en - discussion group for general aspects of Law verses the Peoples' of the world "Most people, sometime in their lives, stumble across truth. Most jump up, brush themselves off, and hurry on about their business as if nothing had happen." Winston Churchill Or to put it another way: Morpheus can offer you the two pills; but only you can choose whether you take the red pill or the blue one. _______________ |
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?Question about dial-up Modem
On Tue, 22 May 2007 04:51:00 -0700, BAP
put finger to keyboard and composed: BAP ... I had to go to Settings/Control Panel/Modems. The Diagnostic tab shows: Com1: Std 1200 bps Modem, Com3: Lucent Win Modem and Com4: HSP56 Modem. 'More Info' on Com3 comes back with Could not open port, 'Port info' comes back with 'Com3 Higher Speed No response.' Lucent Modem Identifier - WDM- Modem\Lucent_WDM_DF The following was not shown: "Specifications:" "Lucent 1648 technology/V.90 compatible data/fax Modem ?? modem (REN 0.7)" --------- MEB A couple of issues: First: You start by showing three modems, a HSP56, HSP56 VVDM Device (PCtel), Lucent Win Modem and Standard 1200bps Modem. Do you have all three of these modems installed? BAP I have, yet, to open the case to see if I could identify the presence of any of them, other than the PCI card where the Phone line is plugged in, currently. If it's really a PCI card, then it is probably the Lucent Win Modem (aka Agere). In fact the manual ... http://www.docs.sony.com/release/PCVRX370DS.PDF .... states that your modem is a "Lucent 1648 technology/V.90 compatible data/fax modem". PCtel HSP softmodems are most often implemented on the motherboard. The DAA (ie phone line interface) is supplied as a plug-in AMR (audio modem riser) card. This card has two small chips and not much else. If the AMR/DAA board is absent, then the remainder of the modem may still be detected by Windows. A "Standard 1200bps Modem" may be a remnant from a previous modem install. Did you ever have an external modem connected to a serial port? I think you really need to open the case and have a look around. - Franc Zabkar -- Please remove one 'i' from my address when replying by email. |
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?Question about dial-up Modem
ATT: MEB and Frank!
For starters: MEB, you are correct! The VVDM in HSP56 VVDM Device (Pctel) is WDM. MEB, Frank...... I would reiterate that this computer was passed on to me and, as a novice, I am not too familiar of what I am looking at. I will try to describe all as best as possible. A map-like representation of the exposed connectors is pasted on the back of the unit: - Keyboard and the Mouse ports. - 2 USB ports and another port is named: Network - Serial and Parallel ports - i.LINK S400 - Headphone/Line-in/Mic ports and a 15-pin port (joystick?) - Monitor and DVI ports (removable card, but not a PCI type) - 2 empty PCI slots - Modem’s Phone and Line ports on a PCI Card, which is currently being. On the front: DVD\ROM, CD\Recordable\Re-Writeable, Floppy Drive plus another i.LINK S400 and 2 USB Ports. I removed the Modem, in use, hoping to find some ID, but nothing appeared obvious. A large label on the back of it says: I56PSP-F40 582-1321-Y01005-00 FCC: 2H9M500BI56PSP and below the bar code, 501 3a 3 067114 A smaller label says: F4|P03|B10|F45 A CD, obtained along with the Unit, says: ACCPAC Companion CD Small Business Solutions 56K PCI Voice/Fax/Data Modem. I took another look at the Modem entries in the Control Panel under the Diagnostics Tab and found both modems, Standard 1200 bps in Com1 and Lucent in Com3 to fail. The HSP56, on the other hand, showed: Port: COM4 Interrupt: 9 Address: D400 UART: NS16550AN Highest Speed: 115K Baud H5P56 Modem- Identifier: WDM_MODEM\PCT0001 Command Response ATI1 A129/C02 ATI2 OK ATI3 PCtel HSP5G Modem 12,0300 ATI4 PCteI HSP56 Modern Data/Fax/Voice/S...., ATI5 V.92 ATI6 Budd 0018 ATI7 OK AT+FCLA .....0,1,8 Information about Modems, thru Start/Accessories route, has some info about the Lucent Win and the Standard 1200 bps Modems. The Id of the Lucent is Modem0 and is shown as an Internal Modem, but no info about where it is attached. The Std 1200 bpd Modem is shown as Root\Modem\0000 and is an external Modem attached to Com1. However, there is no sign of it. No mention is made of the HSP56 Modem. Hopefully this will help! Thank you, both, for your time! -------- "Franc Zabkar" wrote: On Tue, 22 May 2007 04:51:00 -0700, BAP put finger to keyboard and composed: BAP ... I had to go to Settings/Control Panel/Modems. The Diagnostic tab shows: Com1: Std 1200 bps Modem, Com3: Lucent Win Modem and Com4: HSP56 Modem. 'More Info' on Com3 comes back with ‘Could not open port”, 'Port info' comes back with 'Com3 Higher Speed No response.' Lucent Modem Identifier - WDM- Modem\Lucent_WDM_DF The following was not shown: "Specifications:" "Lucent 1648 technology/V.90 compatible data/fax Modem ?? modem (REN 0.7)" --------- MEB A couple of issues: First: You start by showing three modems, a HSP56, HSP56 VVDM Device (PCtel), Lucent Win Modem and Standard 1200bps Modem. Do you have all three of these modems installed? BAP I have, yet, to open the case to see if I could identify the presence of any of them, other than the PCI card where the Phone line is plugged in, currently. If it's really a PCI card, then it is probably the Lucent Win Modem (aka Agere). In fact the manual ... http://www.docs.sony.com/release/PCVRX370DS.PDF .... states that your modem is a "Lucent 1648 technology/V.90 compatible data/fax modem". PCtel HSP softmodems are most often implemented on the motherboard. The DAA (ie phone line interface) is supplied as a plug-in AMR (audio modem riser) card. This card has two small chips and not much else. If the AMR/DAA board is absent, then the remainder of the modem may still be detected by Windows. A "Standard 1200bps Modem" may be a remnant from a previous modem install. Did you ever have an external modem connected to a serial port? I think you really need to open the case and have a look around. - Franc Zabkar -- Please remove one 'i' from my address when replying by email. |
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?Question about dial-up Modem
On Thu, 24 May 2007 03:30:01 -0700, BAP
put finger to keyboard and composed: A map-like representation of the exposed connectors is pasted on the back of the unit: - Modems Phone and Line ports on a PCI Card, which is currently being. I removed the Modem, in use, hoping to find some ID, but nothing appeared obvious. A large label on the back of it says: I56PSP-F40 582-1321-Y01005-00 The I56PSP-F40 is a Mercury PCI modem based on a PCtel chipset: http://www.mercury-pc.com/product-de...&productid=405 FCC: 2H9M500BI56PSP and below the bar code, 501 3a 3 067114 The FCC ID should identify the manufacturer and the product code. Unfortunately I can't find a record of any "2H9" FCC grantee at ... https://gullfoss2.fcc.gov/oetcf/eas/...ericSearch.cfm A smaller label says: F4|P03|B10|F45 A CD, obtained along with the Unit, says: ACCPAC Companion CD Small Business Solutions 56K PCI Voice/Fax/Data Modem. I took another look at the Modem entries in the Control Panel under the Diagnostics Tab and found both modems, Standard 1200 bps in Com1 and Lucent in Com3 to fail. The HSP56, on the other hand, showed: Port: COM4 Interrupt: 9 Address: D400 UART: NS16550AN Highest Speed: 115K Baud H5P56 Modem- Identifier: WDM_MODEM\PCT0001 Command Response ATI1 A129/C02 ATI2 OK ATI3 PCtel HSP5G Modem 12,0300 ATI4 PCteI HSP56 Modern Data/Fax/Voice/S...., ATI5 V.92 ATI6 Budd 0018 ATI7 OK AT+FCLA .....0,1,8 Information about Modems, thru Start/Accessories route, has some info about the Lucent Win and the Standard 1200 bps Modems. The Id of the Lucent is Modem0 and is shown as an Internal Modem, but no info about where it is attached. It looks like your Lucent/Agere modem may have been replaced by the PCtel. The drivers may not have been unistalled, though. The Std 1200 bpd Modem is shown as Root\Modem\0000 and is an external Modem attached to Com1. However, there is no sign of it. No mention is made of the HSP56 Modem. The previous owner may have been experiencing modem problems. To this end he/she may have experimented with an external modem before settling on the internal PCtel. In doing so, he/she would have gone from a controllerless Lucent modem (generally better) to a PCtel softmodem (usually worse). Having said that, I have seen cases where a PCtel modem would hang on tenaciously to a bad connection whereas other higher spec'd modems would give up. - Franc Zabkar -- Please remove one 'i' from my address when replying by email. |
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?Question about dial-up Modem
Frank, thank you for your patience in researching and trying to figure out
what components are in my machine. As you might well feel, I am at a loss, not only about what is there, but if I should remove/uninstall anything or let things be. You made no comments about the Ports shown as Network, i.LINK S400 (two of them) and DVI. I assume that the H5P56 Modem , being the one that allows the dial-up connection, must be what it is important, at the moment. The CD, ACCPAC Companion CD Small Business Solutions 56K PCI Voice/Fax/Data Modem, contains several Folders: Acrobat, Acrobat Reader, Data, Driver and Software. The Acrobat Reader is AcroReader5.1...in various languages. The Driver Folder has files for Internal and External Modems. The applications in the Internal apply to Linux (7.3,8.0.9.0), Nt4, Win2k,Win95-98,win98SE,Winme and Winxp. The external has files for Linux, win2k,win98,winmw and winxp. For the Winme, the installation guide shows the driver for HSP56 WDM Device (PCtel). Any comments or suggestions about anything that you feel I should do? Thank you, again! ***** "Franc Zabkar" wrote: On Thu, 24 May 2007 03:30:01 -0700, BAP put finger to keyboard and composed: A map-like representation of the exposed connectors is pasted on the back of the unit: - Modem’s Phone and Line ports on a PCI Card, which is currently being. I removed the Modem, in use, hoping to find some ID, but nothing appeared obvious. A large label on the back of it says: I56PSP-F40 582-1321-Y01005-00 The I56PSP-F40 is a Mercury PCI modem based on a PCtel chipset: http://www.mercury-pc.com/product-de...&productid=405 FCC: 2H9M500BI56PSP and below the bar code, 501 3a 3 067114 The FCC ID should identify the manufacturer and the product code. Unfortunately I can't find a record of any "2H9" FCC grantee at ... https://gullfoss2.fcc.gov/oetcf/eas/...ericSearch.cfm A smaller label says: F4|P03|B10|F45 A CD, obtained along with the Unit, says: ACCPAC Companion CD Small Business Solutions 56K PCI Voice/Fax/Data Modem. I took another look at the Modem entries in the Control Panel under the Diagnostics Tab and found both modems, Standard 1200 bps in Com1 and Lucent in Com3 to fail. The HSP56, on the other hand, showed: Port: COM4 Interrupt: 9 Address: D400 UART: NS16550AN Highest Speed: 115K Baud H5P56 Modem- Identifier: WDM_MODEM\PCT0001 Command Response ATI1 A129/C02 ATI2 OK ATI3 PCtel HSP5G Modem 12,0300 ATI4 PCteI HSP56 Modern Data/Fax/Voice/S...., ATI5 V.92 ATI6 Budd 0018 ATI7 OK AT+FCLA .....0,1,8 Information about Modems, thru Start/Accessories route, has some info about the Lucent Win and the Standard 1200 bps Modems. The Id of the Lucent is Modem0 and is shown as an Internal Modem, but no info about where it is attached. It looks like your Lucent/Agere modem may have been replaced by the PCtel. The drivers may not have been unistalled, though. The Std 1200 bpd Modem is shown as Root\Modem\0000 and is an external Modem attached to Com1. However, there is no sign of it. No mention is made of the HSP56 Modem. The previous owner may have been experiencing modem problems. To this end he/she may have experimented with an external modem before settling on the internal PCtel. In doing so, he/she would have gone from a controllerless Lucent modem (generally better) to a PCtel softmodem (usually worse). Having said that, I have seen cases where a PCtel modem would hang on tenaciously to a bad connection whereas other higher spec'd modems would give up. - Franc Zabkar -- Please remove one 'i' from my address when replying by email. |
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?Question about dial-up Modem
On Sat, 26 May 2007 03:04:01 -0700, BAP
put finger to keyboard and composed: ?Frank, thank you for your patience in researching and trying to figure out what components are in my machine. As you might well feel, I am at a loss, not only about what is there, but if I should remove/uninstall anything or let things be. You made no comments about the Ports shown as Network, ... That's your LAN port (Realtek RTL8139 chip). It has nothing to do with dialup. You'll need it for DSL if you ever go that way. i.LINK S400 (two of them) ... See http://en.wikipedia.org/wiki/FireWire Firewire is often used for connecting to camcorders. ... and DVI. http://en.wikipedia.org/wiki/DVI This is your digital monitor port. I assume that the H5P56 Modem , being the one that allows the dial-up connection, must be what it is important, at the moment. Yes. BTW, I believe your "VVDM Device" is actually "WDM". The CD, ACCPAC Companion CD Small Business Solutions 56K PCI Voice/Fax/Data Modem, contains several Folders: Acrobat, Acrobat Reader, Data, Driver and Software. The Acrobat Reader is AcroReader5.1...in various languages. Acrobat Reader allows you to read .pdf files. It is probably included because the user manual is in PDF format. The Driver Folder has files for Internal and External Modems. The applications in the Internal apply to Linux (7.3,8.0.9.0), Nt4, Win2k,Win95-98,win98SE,Winme and Winxp. The external has files for Linux, win2k,win98,winmw and winxp. For the Winme, the installation guide shows the driver for HSP56 WDM Device (PCtel). Yours is an internal modem. Its drivers appear to be properly installed. AFAICS, you shouldn't need to use your driver CD unless you decide to reinstall Windows. Any comments or suggestions about anything that you feel I should do? Thank you, again! ***** Go to Control Panel - Modems - General, select your Lucent and Standard modems, and click Remove. Hopefully this will expunge them from your registry. As for why Netzero doesn't allow you to see your PCtel modem, I have no idea. Try reposting your problem to comp.dcom.modems. A lot of US based techs hang out there. - Franc Zabkar -- Please remove one 'i' from my address when replying by email. |
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?Question about dial-up Modem
Frank, thank you for clarifying all of my questions.
I am really appreciative of it all. ---- "Franc Zabkar" wrote: On Sat, 26 May 2007 03:04:01 -0700, BAP put finger to keyboard and composed: ?Frank, thank you for your patience in researching and trying to figure out what components are in my machine. As you might well feel, I am at a loss, not only about what is there, but if I should remove/uninstall anything or let things be. You made no comments about the Ports shown as Network, ... That's your LAN port (Realtek RTL8139 chip). It has nothing to do with dialup. You'll need it for DSL if you ever go that way. i.LINK S400 (two of them) ... See http://en.wikipedia.org/wiki/FireWire Firewire is often used for connecting to camcorders. ... and DVI. http://en.wikipedia.org/wiki/DVI This is your digital monitor port. I assume that the H5P56 Modem , being the one that allows the dial-up connection, must be what it is important, at the moment. Yes. BTW, I believe your "VVDM Device" is actually "WDM". The CD, ACCPAC Companion CD Small Business Solutions 56K PCI Voice/Fax/Data Modem, contains several Folders: Acrobat, Acrobat Reader, Data, Driver and Software. The Acrobat Reader is AcroReader5.1...in various languages. Acrobat Reader allows you to read .pdf files. It is probably included because the user manual is in PDF format. The Driver Folder has files for Internal and External Modems. The applications in the Internal apply to Linux (7.3,8.0.9.0), Nt4, Win2k,Win95-98,win98SE,Winme and Winxp. The external has files for Linux, win2k,win98,winmw and winxp. For the Winme, the installation guide shows the driver for HSP56 WDM Device (PCtel). Yours is an internal modem. Its drivers appear to be properly installed. AFAICS, you shouldn't need to use your driver CD unless you decide to reinstall Windows. Any comments or suggestions about anything that you feel I should do? Thank you, again! ***** Go to Control Panel - Modems - General, select your Lucent and Standard modems, and click Remove. Hopefully this will expunge them from your registry. As for why Netzero doesn't allow you to see your PCtel modem, I have no idea. Try reposting your problem to comp.dcom.modems. A lot of US based techs hang out there. - Franc Zabkar -- Please remove one 'i' from my address when replying by email. |
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