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#1
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unable to install antivirus and service packs
I recently re-installed windows me on an old computer. When I tried to
install anti-virus and the service packs available for me, I keep getting error messages saying that I need a newer version of windows installer. I can't seem to get much of anything accomplished....feel like I'm going around in circles....the anti virus won't install saying that there are corrupt files in the AVG download, and I get an error 1006 when I try to install avast! Is there someplace to get all the updates I need (I've already run windows update and installed everything it would let me install...no directx9....wouldn't work because of installer and no media player...same issues) Is there any help for this or should I just give up and dump the computer? |
#2
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unable to install antivirus and service packs
AVG - ensure that you are trying to install a Win Me compatible version
the last of which is I believe 7.5, Version 8 cannot be installed on Win Me. When you reinstalled Win Me was this a "clean" install or an install over a previous system? Given your problems I'd be very tempted to start over again, format the hard drive, or at least the C drive if your hard drive is partitioned into more than one drive, and then clean install Win Me. You shouldn't be experiencing the problems you are reporting following a clean install. When installing updates from the Windows Update site do a few at a time starting with installing the updated Windows Update software that is offered when you first visit the site. You should now be offered around 24 "critical updates and service packs" and around 10 others. Unselect all bar the System Restore update (possibly second in list), download, install and reboot. Return to the Windows Update site, let it scan your PC and now unselect all offered updates except Internet Explorer 6 SP1. Accept the IE6 EULA, select the typical install and proceed. It's about a 12.5MB download in total. When complete reboot. On returning to the Windows Update site you should now be offered around 23 critical updates and 45 optional including about 34 language packs. Note that when now attempting to access the Windows Update site the redirector no longer seemed to work and I had to manually add "v4." to the front of "windowsupdate.microsoft.com" to gain access. Now install the remainder of the critical updates and those non critical that you require but only do five or six at a time noting that some such as DirectX 9c and WMP have to be installed as single updates with no others selected at the same time. Note also that installing some updates can cause further updates to be offered, for example Direct X (1) and WMP9 (2). Please Note I have just done the above running a clean install of Win Me that had no previous patches installed and had never previously connected to the internet. I met none of the problems you mention so it is quite definitely worth retrying on a clean install of Win Me. should I just give up and dump the computer? Your decision entirely and should be based on what you hope to do with the computer once Win Me is installed. Remember that the machine is probably seven or eight years old and a lot of development has taken place since then and a PC of that age will be somewhat limited in what it can do although it should still be fine for browsing, e-mail, document preparation and other basic office procedures but not that good with games other than those of a similar vintage. Remember also that much modern software cannot be install on older Win 9x systems such as Win Me and requires as a minimum an NT based system such as XP or even Vista. -- Mike Maltby MS-MVP Windows orangeball wrote: I recently re-installed windows me on an old computer. When I tried to install anti-virus and the service packs available for me, I keep getting error messages saying that I need a newer version of windows installer. I can't seem to get much of anything accomplished....feel like I'm going around in circles....the anti virus won't install saying that there are corrupt files in the AVG download, and I get an error 1006 when I try to install avast! Is there someplace to get all the updates I need (I've already run windows update and installed everything it would let me install...no directx9....wouldn't work because of installer and no media player...same issues) Is there any help for this or should I just give up and dump the computer? |
#3
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unable to install antivirus and service packs
Thanks so much for responding. I bought this computer at a police auction.The
hard drive was wiped clean, so yes, it was a clean install. As far as AVG is concerned, I did go all the way back to the oldest version I could find, with no luck. My hard drive is not partitioned, so I can go back and start over, It's just that I had to fight with bellsouth (internet provider) to help me get internet setup without paying the $139 they wanted for tech support for win me. I did install most of the updates a few at a time, except for the ones that said they had to be installed alone. As far as the order I installed them, I really can't tell you, I just started at the top and went down. Critical first, then the rest without the language updates. I only want to be able to check my email from this computer without having to go all the way to the basement to my office. My kids have already been on this computer once they realized it had internet, so I may already have viruses, or worse. Thanks again for your help. Any suggestions other than re-install? "Mike M" wrote: AVG - ensure that you are trying to install a Win Me compatible version the last of which is I believe 7.5, Version 8 cannot be installed on Win Me. When you reinstalled Win Me was this a "clean" install or an install over a previous system? Given your problems I'd be very tempted to start over again, format the hard drive, or at least the C drive if your hard drive is partitioned into more than one drive, and then clean install Win Me. You shouldn't be experiencing the problems you are reporting following a clean install. When installing updates from the Windows Update site do a few at a time starting with installing the updated Windows Update software that is offered when you first visit the site. You should now be offered around 24 "critical updates and service packs" and around 10 others. Unselect all bar the System Restore update (possibly second in list), download, install and reboot. Return to the Windows Update site, let it scan your PC and now unselect all offered updates except Internet Explorer 6 SP1. Accept the IE6 EULA, select the typical install and proceed. It's about a 12.5MB download in total. When complete reboot. On returning to the Windows Update site you should now be offered around 23 critical updates and 45 optional including about 34 language packs. Note that when now attempting to access the Windows Update site the redirector no longer seemed to work and I had to manually add "v4." to the front of "windowsupdate.microsoft.com" to gain access. Now install the remainder of the critical updates and those non critical that you require but only do five or six at a time noting that some such as DirectX 9c and WMP have to be installed as single updates with no others selected at the same time. Note also that installing some updates can cause further updates to be offered, for example Direct X (1) and WMP9 (2). Please Note I have just done the above running a clean install of Win Me that had no previous patches installed and had never previously connected to the internet. I met none of the problems you mention so it is quite definitely worth retrying on a clean install of Win Me. should I just give up and dump the computer? Your decision entirely and should be based on what you hope to do with the computer once Win Me is installed. Remember that the machine is probably seven or eight years old and a lot of development has taken place since then and a PC of that age will be somewhat limited in what it can do although it should still be fine for browsing, e-mail, document preparation and other basic office procedures but not that good with games other than those of a similar vintage. Remember also that much modern software cannot be install on older Win 9x systems such as Win Me and requires as a minimum an NT based system such as XP or even Vista. -- Mike Maltby MS-MVP Windows orangeball wrote: I recently re-installed windows me on an old computer. When I tried to install anti-virus and the service packs available for me, I keep getting error messages saying that I need a newer version of windows installer. I can't seem to get much of anything accomplished....feel like I'm going around in circles....the anti virus won't install saying that there are corrupt files in the AVG download, and I get an error 1006 when I try to install avast! Is there someplace to get all the updates I need (I've already run windows update and installed everything it would let me install...no directx9....wouldn't work because of installer and no media player...same issues) Is there any help for this or should I just give up and dump the computer? |
#4
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unable to install antivirus and service packs
Okay...somehow I have managed to get AVG 7.5 installed...don't know how I did
it but after several re-starts it's there and working fine with all updates in place...now I just need to get the rest of the MS updates to install and I should be okay! "orangeball" wrote: I recently re-installed windows me on an old computer. When I tried to install anti-virus and the service packs available for me, I keep getting error messages saying that I need a newer version of windows installer. I can't seem to get much of anything accomplished....feel like I'm going around in circles....the anti virus won't install saying that there are corrupt files in the AVG download, and I get an error 1006 when I try to install avast! Is there someplace to get all the updates I need (I've already run windows update and installed everything it would let me install...no directx9....wouldn't work because of installer and no media player...same issues) Is there any help for this or should I just give up and dump the computer? |
#6
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unable to install antivirus and service packs
Best of luck. Please post back in due course and let us know how you got
on. -- Mike Maltby orangeball wrote: Okay...somehow I have managed to get AVG 7.5 installed...don't know how I did it but after several re-starts it's there and working fine with all updates in place...now I just need to get the rest of the MS updates to install and I should be okay! |
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