Screen area stuck on 640x480

I have a laptop Gateway Solo 9150 running on Windows 98 Second
Edition. This computer was given to me by my son-in-law who moved
several times so any original stuff is long gone. I know though that
it originally came with Windows NT then this was replaced by Windows
98SE
The laptop display panel is stuck on 640x480 i.e. the slider to change
screen size does not work (move).
I am getting the run-around trying to fix that. The video is by ATI
Tech who tell me that this a Gateway problem. Gateway tells me that
because the Operating System was changed then this is a Windows
problem.
Is there a way to troubleshoot and fix that?
Thanks,

you can get the correct video drivers here ( be sure it doesn't wrap)
original drivers were for NT , but there are updated drivers for win9x


http://support.gateway.com/s/Mobile/.../p9150nv.shtml

click on "drivers" and look at the bottom of the page

"Nathan Gutman" wrote in message
...
I have a laptop Gateway Solo 9150 running on Windows 98 Second
Edition. This computer was given to me by my son-in-law who moved
several times so any original stuff is long gone. I know though that
it originally came with Windows NT then this was replaced by Windows
98SE
The laptop display panel is stuck on 640x480 i.e. the slider to change
screen size does not work (move).
I am getting the run-around trying to fix that. The video is by ATI
Tech who tell me that this a Gateway problem. Gateway tells me that
because the Operating System was changed then this is a Windows
problem.
Is there a way to troubleshoot and fix that?
Thanks,

For ATI drivers start he
Select the proper OS and adapter/chip.
Download the driver or package to a newly created folder on the desktop named ATI.
Unzip if needed in the same folder.
In Device Manager click the + next to Display.
Double click the ATI display device listed to open its properties.
Click the Driver tab Update driver button.
Select to get driver from a specific location.
Use the Browse button to point to the folder on the desktop.
Follow the prompts until finished.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"Nathan Gutman" wrote in message ...
I have a laptop Gateway Solo 9150 running on Windows 98 Second
Edition. This computer was given to me by my son-in-law who moved
several times so any original stuff is long gone. I know though that
it originally came with Windows NT then this was replaced by Windows
98SE
The laptop display panel is stuck on 640x480 i.e. the slider to change
screen size does not work (move).
I am getting the run-around trying to fix that. The video is by ATI
Tech who tell me that this a Gateway problem. Gateway tells me that
because the Operating System was changed then this is a Windows
problem.
Is there a way to troubleshoot and fix that?
Thanks,

Ooops! Forgot the link:
https://support.ati.com/ics/support/...e&folderID=297

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"Nathan Gutman" wrote in message ...
I have a laptop Gateway Solo 9150 running on Windows 98 Second
Edition. This computer was given to me by my son-in-law who moved
several times so any original stuff is long gone. I know though that
it originally came with Windows NT then this was replaced by Windows
98SE
The laptop display panel is stuck on 640x480 i.e. the slider to change
screen size does not work (move).
I am getting the run-around trying to fix that. The video is by ATI
Tech who tell me that this a Gateway problem. Gateway tells me that
because the Operating System was changed then this is a Windows
problem.
Is there a way to troubleshoot and fix that?
Thanks,

http://support.microsoft.com/?kbid=127139
Troubleshooting Video Problems in Windows

"START, Run, MSConfig, Advanced button". If checked, then uncheck "VGA
640x480x16", & reboot.

"Control Panel, Display, Settings tab". Select as you wish from the
Colors dropdown menu & the Size slider. Really, you should need nothing
higher than "High Color (16 bit)", for speed/resource considerations.

If you move the Screen Area slider to 1024x768 there, be sure to click
the Advanced button, & select Large fonts.

Try to get your colors/size at least twice that way. If it continues to
fail, you may need to reinstall your Monitor or Display Adapter...

For the Monitor...
(1) Boot to Safe Mode
(Hold F5 as you boot or CTRL for the Startup Menu)
(2) "START, Settings, Control Panel, System, Device Manager tab"
(3) Open the Monitors branch, & Remove all entries.

Perhaps, FIRST, even in Normal Mode, note what is installed
similar to below for the Adapter. That is...
(a) D-Clk the monitor there for Properties, Driver tab.
(b) Click the Update Driver button, then "Next".
(c) Bolt "Display a list...", & click "Next".
(d) Bolt "Show all hardware".
Examine the two panes to see what is currently installed.
That is likely what you wish to end up with, after step (4).

(4) Boot to Normal Mode.

Hopefully, it will be rediscovered & installed. Then, if still
necessary, here is the rigmarole of the Display Adapter...

.......Quote..........
The first thing to do is to remove the video adapter you have
installed. Right-click on the desktop; choose "Properties" from the
drop-down menu; select "Settings;" click on the "Advanced" button; and
click on "Adapter". An adapter is a program that tells Windows how to
deal with a specific video card. Make note of the adapter that is
currently installed. Then, change the adapter to "Standard Display
Adapter (VGA)" and restart the system.

[That is: Click "Change, Next, bolt 'Display a List...', Next, bolt
'Show all hardware', scroll left pane to top, select '(Standard display
types)', select 'Standard Display Adapter (VGA)' in right pane, click
'Next'"... PCR]

This will remove the current adapter and replace it with a generic VGA
adapter that works with all video cards. You will not like VGA because
it supports only 16 colors, but the purpose of installing it is to get
rid of whatever was there before.

Next, return to the adapter screen and install an adapter that matches
your video card. This may or may not be the adapter that you are
using now. Examine the materials you received with your computer to
see if they include a CD-ROM or floppy disk that contains the correct
video adapter. Or go to the Gateway website and see if they have an
adapter for you to download. Or check the website of the company that
made your video card.

Bill Starbuck (MVP)
.......End....of quote....

Also...
..........Quote................
To identify your video adapter correctly, download and run either the
Everest or Aida32 utility, available he
http://aumha.org/freeware/freeware.php#everest

Once you have identified the display adapter, go to the manufacturer's
web site and download the correct driver for you operating
system....(such as) Windows 98/98SE.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
.........EOQ....................


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Nathan Gutman" wrote in message
...
| I have a laptop Gateway Solo 9150 running on Windows 98 Second
| Edition. This computer was given to me by my son-in-law who moved
| several times so any original stuff is long gone. I know though that
| it originally came with Windows NT then this was replaced by Windows
| 98SE
| The laptop display panel is stuck on 640x480 i.e. the slider to change
| screen size does not work (move).
| I am getting the run-around trying to fix that. The video is by ATI
| Tech who tell me that this a Gateway problem. Gateway tells me that
| because the Operating System was changed then this is a Windows
| problem.
| Is there a way to troubleshoot and fix that?
| Thanks,