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#1
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System Info tool with missing MSVCRT40.DLL file
I have a pc with W98 installed by Dell originally, and upgraded it to W98 SE
on my own. Recently, I was unable to open System Information tool. The error messages indicated: 1."A required DLL file, C:\WINDOWS\SYSTEM\MSVCRT40.DLL WAS NOT FOUND." (I checked - it was indeed missing.) 2. "Cannot find the file 'C:\Program Files\Common Files\MicrosoftShared\MSINFO\MSINFO32.EXE' (or one of its components)" (I checked - it was there, last modfied 4/23/99, 140,360bytes, Version 4.10.2222.) Also about 50% of the links in "Window Help" were non-functional. Dell Support suggested I run a spyware scan by Ad-aware. It found 13 instances of Win32.Swen.A, removed them, but did not eliminated the symptoms above. The Ad-Aware scan log indicated the registry tool might have been affected. Following up with McAfee (which missed the Swen bugs by regular local scans) on-line scan and the Stinger tool did nothing to correct the problems. McAfee suggested that I reinstall W98 SE. Meanwhile, I was able to open Regedit and MSconfig from the StartRun window, and System File Checker by clicking in the link from W98 Help. Did not attempt to run them for I am not familiar with these operations. All other application I use frequently seemed to function normally. I would like to get rid of these problem with the System Info tool, but wonder if reinstalling W98 SE is too drastic. Could you help by telling me: 1. Is my problem a serious one? 2. Is reinstalling W98 SE necessary? 3. I found the following zipped files on my W98 SE install disk: F:\win98\WIN98_37.CAB\msvcrt40.dll (336KB, 4/23/99) F:\win98\WIN98_46.CAB\msinfo32 (140 KB, 4/23/99) Will extracting one of both of them cure the problem? Two related questions: 3a. What is the purpose of msvcrt40.dll? 3b. Do both of these files change after installation to reflect new applications added to the pc? 4. Will I need to reinstall all applications installed after the last installation of W98SE if I do the W98 SE reinstall? 5. Any other solutions? Thanks in advance for your help, niwhsreg -- Here to learn more |
#2
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"niwhsreg" wrote:
I have a pc with W98 installed by Dell originally, and upgraded it to W98 SE on my own. Recently, I was unable to open System Information tool. The error messages indicated: 1."A required DLL file, C:\WINDOWS\SYSTEM\MSVCRT40.DLL WAS NOT FOUND." (I checked - it was indeed missing.) 2. "Cannot find the file 'C:\Program Files\Common Files\MicrosoftShared\MSINFO\MSINFO32.EXE' (or one of its components)" (I checked - it was there, last modfied 4/23/99, 140,360bytes, Version 4.10.2222.) Also about 50% of the links in "Window Help" were non-functional. Dell Support suggested I run a spyware scan by Ad-aware. It found 13 instances of Win32.Swen.A, removed them, but did not eliminated the symptoms above. The Ad-Aware scan log indicated the registry tool might have been affected. Following up with McAfee (which missed the Swen bugs by regular local scans) on-line scan and the Stinger tool did nothing to correct the problems. McAfee suggested that I reinstall W98 SE. Meanwhile, I was able to open Regedit and MSconfig from the StartRun window, and System File Checker by clicking in the link from W98 Help. Did not attempt to run them for I am not familiar with these operations. All other application I use frequently seemed to function normally. I would like to get rid of these problem with the System Info tool, but wonder if reinstalling W98 SE is too drastic. Could you help by telling me: 1. Is my problem a serious one? 2. Is reinstalling W98 SE necessary? 3. I found the following zipped files on my W98 SE install disk: F:\win98\WIN98_37.CAB\msvcrt40.dll (336KB, 4/23/99) F:\win98\WIN98_46.CAB\msinfo32 (140 KB, 4/23/99) Will extracting one of both of them cure the problem? Two related questions: 3a. What is the purpose of msvcrt40.dll? 3b. Do both of these files change after installation to reflect new applications added to the pc? 4. Will I need to reinstall all applications installed after the last installation of W98SE if I do the W98 SE reinstall? 5. Any other solutions? Thanks in advance for your help, niwhsreg MSVCRT40.DLL is a runtime library for the Microsoft Visual C programming language and is used by many programs and utilities. Extract a new copy of the file and put it into the c:\windows\system folder. Then reboot the computer and see if this also resolves the problem with the System Information utility has been resolved. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm |
#3
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Ron,
Thanks for the suggestion. This is the closest I have gotten to a solution so far. Can I assume this procedure is risk-free if properly executed? To help me further understand the implication, could you answer question 3b in my original post? With much appreciation, Niwhsreg "Ron Martell" wrote: "niwhsreg" wrote: I have a pc with W98 installed by Dell originally, and upgraded it to W98 SE on my own. Recently, I was unable to open System Information tool. The error messages indicated: 1."A required DLL file, C:\WINDOWS\SYSTEM\MSVCRT40.DLL WAS NOT FOUND." (I checked - it was indeed missing.) 2. "Cannot find the file 'C:\Program Files\Common Files\MicrosoftShared\MSINFO\MSINFO32.EXE' (or one of its components)" (I checked - it was there, last modfied 4/23/99, 140,360bytes, Version 4.10.2222.) Also about 50% of the links in "Window Help" were non-functional. Dell Support suggested I run a spyware scan by Ad-aware. It found 13 instances of Win32.Swen.A, removed them, but did not eliminated the symptoms above. The Ad-Aware scan log indicated the registry tool might have been affected. Following up with McAfee (which missed the Swen bugs by regular local scans) on-line scan and the Stinger tool did nothing to correct the problems. McAfee suggested that I reinstall W98 SE. Meanwhile, I was able to open Regedit and MSconfig from the StartRun window, and System File Checker by clicking in the link from W98 Help. Did not attempt to run them for I am not familiar with these operations. All other application I use frequently seemed to function normally. I would like to get rid of these problem with the System Info tool, but wonder if reinstalling W98 SE is too drastic. Could you help by telling me: 1. Is my problem a serious one? 2. Is reinstalling W98 SE necessary? 3. I found the following zipped files on my W98 SE install disk: F:\win98\WIN98_37.CAB\msvcrt40.dll (336KB, 4/23/99) F:\win98\WIN98_46.CAB\msinfo32 (140 KB, 4/23/99) Will extracting one of both of them cure the problem? Two related questions: 3a. What is the purpose of msvcrt40.dll? 3b. Do both of these files change after installation to reflect new applications added to the pc? 4. Will I need to reinstall all applications installed after the last installation of W98SE if I do the W98 SE reinstall? 5. Any other solutions? Thanks in advance for your help, niwhsreg MSVCRT40.DLL is a runtime library for the Microsoft Visual C programming language and is used by many programs and utilities. Extract a new copy of the file and put it into the c:\windows\system folder. Then reboot the computer and see if this also resolves the problem with the System Information utility has been resolved. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm |
#4
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niwhsreg wrote:
(SNIP) Two related questions: 3a. What is the purpose of msvcrt40.dll? 3b. Do both of these files change after installation to reflect new applications added to the pc? 4. Will I need to reinstall all applications installed after the last installation of W98SE if I do the W98 SE reinstall? 5. Any other solutions? Thanks in advance for your help, niwhsreg MSVCRT40.DLL is a runtime library for the Microsoft Visual C programming language and is used by many programs and utilities. Extract a new copy of the file and put it into the c:\windows\system folder. Then reboot the computer and see if this also resolves the problem with the System Information utility has been resolved. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm I'm not familiar with msinfo32, but the msvcrt40.dll should remain unchanged. The DLL file type is a Dynamic Link Library that normally contains program code and the data structure definitions. |
#5
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"RobertVA" wrote: niwhsreg wrote: (SNIP) Two related questions: 3a. What is the purpose of msvcrt40.dll? 3b. Do both of these files change after installation to reflect new applications added to the pc? 4. Will I need to reinstall all applications installed after the last installation of W98SE if I do the W98 SE reinstall? 5. Any other solutions? Thanks in advance for your help, niwhsreg MSVCRT40.DLL is a runtime library for the Microsoft Visual C programming language and is used by many programs and utilities. Extract a new copy of the file and put it into the c:\windows\system folder. Then reboot the computer and see if this also resolves the problem with the System Information utility has been resolved. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm I'm not familiar with msinfo32, but the msvcrt40.dll should remain unchanged. The DLL file type is a Dynamic Link Library that normally contains program code and the data structure definitions. Robert, OK. If the msvcrt40.dll file does not change afterinstallation, then it should be safe to extract it. I will give the extraction a try. Should I back up something before the extraction? Thanks, niwhsreg |
#6
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If you use SFC.EXE to Extract a single file, IIRC, it should save a
backup automatically. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "niwhsreg" wrote in message ... "RobertVA" wrote: niwhsreg wrote: (SNIP) Two related questions: 3a. What is the purpose of msvcrt40.dll? 3b. Do both of these files change after installation to reflect new applications added to the pc? 4. Will I need to reinstall all applications installed after the last installation of W98SE if I do the W98 SE reinstall? 5. Any other solutions? Thanks in advance for your help, niwhsreg MSVCRT40.DLL is a runtime library for the Microsoft Visual C programming language and is used by many programs and utilities. Extract a new copy of the file and put it into the c:\windows\system folder. Then reboot the computer and see if this also resolves the problem with the System Information utility has been resolved. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm I'm not familiar with msinfo32, but the msvcrt40.dll should remain unchanged. The DLL file type is a Dynamic Link Library that normally contains program code and the data structure definitions. Robert, OK. If the msvcrt40.dll file does not change afterinstallation, then it should be safe to extract it. I will give the extraction a try. Should I back up something before the extraction? Thanks, niwhsreg |
#7
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"niwhsreg" wrote:
Ron, Thanks for the suggestion. This is the closest I have gotten to a solution so far. Can I assume this procedure is risk-free if properly executed? To help me further understand the implication, could you answer question 3b in my original post? With much appreciation, Niwhsreg Installing applications that use this file will not change the file itself. However from time to time it is possible that new versions of the file will be released by Microsoft and it is then possible that a new application will install the updated version of the file, replacing the original. The updated version, except in extremely rare circumstances, will be backwards compatible with the older versions. Hope this explains the situation. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm |
#8
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"Gary S. Terhune" wrote in message ... "Hugh Candlin" wrote in message ... You may find the link below to be of some use, particularly the reference to the DEFAULT.SFC file hierarchy problem http://www.wintrouble.net/discus/mes...html?975773705 Again, I thank you. But are you sure that's the article you wanted to cite, and not this one? http://www.wintrouble.net/discus/mes...html?975884525 Shoot. I actually noticed that before I posted, and went back to the site and got the correct SFC link, rather than the MSCONFIG link that I posted. I know I copied it, but obviously I forgot to paste it. Sorry. Glad you caught it. Thanks. |
#9
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Hi Gary,
I am not familiar with "IIRC". Would you tell me what it is, where to find Help info about it, and where to find it on my W98 SE install disk? Thanks, niwhsreg "Gary S. Terhune" wrote: If you use SFC.EXE to Extract a single file, IIRC, it should save a backup automatically. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "niwhsreg" wrote in message ... "RobertVA" wrote: niwhsreg wrote: (SNIP) Two related questions: 3a. What is the purpose of msvcrt40.dll? 3b. Do both of these files change after installation to reflect new applications added to the pc? 4. Will I need to reinstall all applications installed after the last installation of W98SE if I do the W98 SE reinstall? 5. Any other solutions? Thanks in advance for your help, niwhsreg MSVCRT40.DLL is a runtime library for the Microsoft Visual C programming language and is used by many programs and utilities. Extract a new copy of the file and put it into the c:\windows\system folder. Then reboot the computer and see if this also resolves the problem with the System Information utility has been resolved. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm I'm not familiar with msinfo32, but the msvcrt40.dll should remain unchanged. The DLL file type is a Dynamic Link Library that normally contains program code and the data structure definitions. Robert, OK. If the msvcrt40.dll file does not change afterinstallation, then it should be safe to extract it. I will give the extraction a try. Should I back up something before the extraction? Thanks, niwhsreg |
#10
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Thanks, Ron. This is almost 100% assuring. I will proceed to extract a new
copy of the MSVCRT40.dll. niwhsreg "Ron Martell" wrote: "niwhsreg" wrote: Ron, Thanks for the suggestion. This is the closest I have gotten to a solution so far. Can I assume this procedure is risk-free if properly executed? To help me further understand the implication, could you answer question 3b in my original post? With much appreciation, Niwhsreg Installing applications that use this file will not change the file itself. However from time to time it is possible that new versions of the file will be released by Microsoft and it is then possible that a new application will install the updated version of the file, replacing the original. The updated version, except in extremely rare circumstances, will be backwards compatible with the older versions. Hope this explains the situation. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm |
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