cant run windows 98

i need help

I get this message at start up explorer caused an invalid
page fault in module explorer.exe at 017f:00401f31

then when you close the box the computer the just stops
with the back ground.

thanx

Try starting the machine in safe mode. Press and hold Ctrl
before Windows boots, and select safe mode from the list
that appears. That will give a clue to the extent of the
problem. Then try standard startup troubleshooting.
http://support.microsoft.com/default.aspx?scid=kb;en-
us;q192926
How to Perform Clean-Boot Troubleshooting for Windows 98

-----Original Message-----
i need help

I get this message at start up explorer caused an invalid
page fault in module explorer.exe at 017f:00401f31

then when you close the box the computer the just stops
with the back ground.

thanx
.

See if the error also occurs in Safe Mode...tyo boot to Safe Mode:
-Start the computer and hold down the CTRL key till the Windows 98 Startup menu
(boot menu) appears.
-Use the arrow keys to select "Safe Mode" and press Enter.

If the error occurs in Safe Mode, follow the procedures he
Blank Desktop or Illegal Operations Error Message After You Install Internet
Explorer:
http://support.microsoft.com/?id=kb;en-us;249191

If those procedures do not help, have a look here....you may want to go right to
this method:

Recovering From a Failed Internet Explorer Upgrade in Windows 98:
http://tinyurl.com/r5ba

Especially this section at the end:

"If you still have boot problems after you reboot, you should use the command prompt
to edit the c:\windows\system.ini file. On the command line type edit
c:\windows\system.ini.

"Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you
are doing here is changing the default shell (that is having problems) from the
Windows Explorer to the old Windows Program Manager shell.

"Reboot Windows. It should now successfully boot with no errors into an empty
Program Manager shell. Use the File | Run | Browse drop down menu selection to
browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe
(depending on what is there). Do a custom install and check all the Bold faced
options. When the setup program alerts you that these files are already installed,
tell it to reinstall all of the files.

"When the Internet Explorer Setup program is done and reboots, hit the F8 key to
bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once
there, type edit c:\windows\system.ini and, once it is open, change the line
shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now
set the shell back to the original value."

--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"jay" wrote in message
...
i need help

I get this message at start up explorer caused an invalid
page fault in module explorer.exe at 017f:00401f31

then when you close the box the computer the just stops
with the back ground.

thanx