Reinstalling IE6

Am unable to fully reinstall IE6 (in OEM WinMe-Win98upgrade) due to
unspecified "missing files" most likely missing due to crash and ghost in
reinstallation by some competent technician.

"hwinfo /ui" reports the following disabled;

Class: System
This Device Has a Problem: Code=22 (0x16)
This device is disabled.
DeviceDesc: ACPI IRQ Holder for PCI IRQ Steering
Registry Key: HKEY_LOCAL_MACHINE\enum\ACPI\*PNP0C0F\00000005
Hardware Resource Section
Inst1 resources:
Alloc resources:
None
Extra Registry information Section
Driver Information section
Driver: System\0027
DriverDate: 06/08/2000

Class: System
This Device Has a Problem: Code=22 (0x16)
This device is disabled.
DeviceDesc: ACPI IRQ Holder for PCI IRQ Steering
Registry Key: HKEY_LOCAL_MACHINE\enum\ACPI\*PNP0C0F\00000006
Hardware Resource Section
Inst1 resources:
Alloc resources:
None
Extra Registry information Section
Driver Information section
Driver: System\0028
DriverDate: 06/08/2000

Are these the problem and how does one enable and/or get the noted devices?
Sincerely,
Mr. David Oltmann

Those 'errors' are quite normal and can be ignored - your IE problem can't!
When did IE fall apart? - Have you perchance reinstalled ME over itself?

Have you tried a repair of the existing IE install?
Reboot to Safe Mode
Go to Add/Remove Programs and try a repair of Internet Explorer from there.
Go to the entry for 'Microsoft Internet Explorer 6 SP1 and Internet Tools'
in Add/Remove Programs
Click on Remove - and click on Repair on the window that pops up
Reboot on request to Normal Mode

If the above entry isn't there, you first need to uninstall all the patches
applied, then do the repair, then reapply the patches
The patches are listed in Add/Remove under the names 'Internet Explorer
Qxxxxxx'
highlight, click Remove - reboot if requested.
Repeat until the MSIE6SP1 entry appears - then repair as above.

HTH


--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"David Oltmann" wrote in message
news
Am unable to fully reinstall IE6 (in OEM WinMe-Win98upgrade) due to
unspecified "missing files" most likely missing due to crash and ghost in
reinstallation by some competent technician.

"hwinfo /ui" reports the following disabled;

Class: System
This Device Has a Problem: Code=22 (0x16)
This device is disabled.
DeviceDesc: ACPI IRQ Holder for PCI IRQ Steering
Registry Key: HKEY_LOCAL_MACHINE\enum\ACPI\*PNP0C0F\00000005
Hardware Resource Section
Inst1 resources:
Alloc resources:
None
Extra Registry information Section
Driver Information section
Driver: System\0027
DriverDate: 06/08/2000

Class: System
This Device Has a Problem: Code=22 (0x16)
This device is disabled.
DeviceDesc: ACPI IRQ Holder for PCI IRQ Steering
Registry Key: HKEY_LOCAL_MACHINE\enum\ACPI\*PNP0C0F\00000006
Hardware Resource Section
Inst1 resources:
Alloc resources:
None
Extra Registry information Section
Driver Information section
Driver: System\0028
DriverDate: 06/08/2000

Are these the problem and how does one enable and/or get the noted
devices?
Sincerely,
Mr. David Oltmann

Code 22 errors can be safely ignored. See MS KB 272291 - "ACPI IRQ Holder
for PCI IRQ Steering" Problem Device Entry in System Information Tool"
(http://support.microsoft.com?kbid=272291) for more information.

You mention reinstalling IE. Before attempting to do so what exactly are
the problems you are experiencing?
--
Mike Maltby



David Oltmann wrote:

Am unable to fully reinstall IE6 (in OEM WinMe-Win98upgrade) due to
unspecified "missing files" most likely missing due to crash and
ghost in reinstallation by some competent technician.

"hwinfo /ui" reports the following disabled;

Class: System
This Device Has a Problem: Code=22 (0x16)
This device is disabled.
DeviceDesc: ACPI IRQ Holder for PCI IRQ Steering
Registry Key: HKEY_LOCAL_MACHINE\enum\ACPI\*PNP0C0F\00000005
Hardware Resource Section
Inst1 resources:
Alloc resources:
None
Extra Registry information Section
Driver Information section
Driver: System\0027
DriverDate: 06/08/2000

Class: System
This Device Has a Problem: Code=22 (0x16)
This device is disabled.
DeviceDesc: ACPI IRQ Holder for PCI IRQ Steering
Registry Key: HKEY_LOCAL_MACHINE\enum\ACPI\*PNP0C0F\00000006
Hardware Resource Section
Inst1 resources:
Alloc resources:
None
Extra Registry information Section
Driver Information section
Driver: System\0028
DriverDate: 06/08/2000

Are these the problem and how does one enable and/or get the noted
devices?
Sincerely, Mr.
David Oltmann

Dear Noel,
Add Remove show two separate entries IEQ903235 (with an invalid INF
which prohibits removal) and IEQ905915 and the unspecified missing files
also prohibit repair.
Sincerely,
Mr. David Oltmann


"Noel Paton" wrote in message
...
Those 'errors' are quite normal and can be ignored - your IE problem
can't!
When did IE fall apart? - Have you perchance reinstalled ME over itself?

Have you tried a repair of the existing IE install?
Reboot to Safe Mode
Go to Add/Remove Programs and try a repair of Internet Explorer from
there.
Go to the entry for 'Microsoft Internet Explorer 6 SP1 and Internet Tools'
in Add/Remove Programs
Click on Remove - and click on Repair on the window that pops up
Reboot on request to Normal Mode

If the above entry isn't there, you first need to uninstall all the
patches
applied, then do the repair, then reapply the patches
The patches are listed in Add/Remove under the names 'Internet Explorer
Qxxxxxx'
highlight, click Remove - reboot if requested.
Repeat until the MSIE6SP1 entry appears - then repair as above.

HTH


--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"David Oltmann" wrote in message
news
Am unable to fully reinstall IE6 (in OEM WinMe-Win98upgrade) due to
unspecified "missing files" most likely missing due to crash and ghost
in
reinstallation by some competent technician.

"hwinfo /ui" reports the following disabled;

Class: System
This Device Has a Problem: Code=22 (0x16)
This device is disabled.
DeviceDesc: ACPI IRQ Holder for PCI IRQ Steering
Registry Key: HKEY_LOCAL_MACHINE\enum\ACPI\*PNP0C0F\00000005
Hardware Resource Section
Inst1 resources:
Alloc resources:
None
Extra Registry information Section
Driver Information section
Driver: System\0027
DriverDate: 06/08/2000

Class: System
This Device Has a Problem: Code=22 (0x16)
This device is disabled.
DeviceDesc: ACPI IRQ Holder for PCI IRQ Steering
Registry Key: HKEY_LOCAL_MACHINE\enum\ACPI\*PNP0C0F\00000006
Hardware Resource Section
Inst1 resources:
Alloc resources:
None
Extra Registry information Section
Driver Information section
Driver: System\0028
DriverDate: 06/08/2000

Are these the problem and how does one enable and/or get the noted
devices?
Sincerely,
Mr. David Oltmann

Dear Mike,
No particular problem with IE6 itself other than the unspecified error
messages which prevent reinstallation and/or repair.
Unfortunately Tracker Software indicate that IE6 must be reinstalled to
update "comctl32, shlwapi.dll, shell32.dll, crypt32.dll and cryptui.dll"
required for their latest version of PDF-XChange.
Sincerely,
Mr. David Oltmann


"Mike M" wrote in message
...
Code 22 errors can be safely ignored. See MS KB 272291 - "ACPI IRQ Holder
for PCI IRQ Steering" Problem Device Entry in System Information Tool"
(http://support.microsoft.com?kbid=272291) for more information.

You mention reinstalling IE. Before attempting to do so what exactly are
the problems you are experiencing?
--
Mike Maltby



David Oltmann wrote:

Am unable to fully reinstall IE6 (in OEM WinMe-Win98upgrade) due to
unspecified "missing files" most likely missing due to crash and
ghost in reinstallation by some competent technician.

"hwinfo /ui" reports the following disabled;

Class: System
This Device Has a Problem: Code=22 (0x16)
This device is disabled.
DeviceDesc: ACPI IRQ Holder for PCI IRQ Steering
Registry Key: HKEY_LOCAL_MACHINE\enum\ACPI\*PNP0C0F\00000005
Hardware Resource Section
Inst1 resources:
Alloc resources:
None
Extra Registry information Section
Driver Information section
Driver: System\0027
DriverDate: 06/08/2000

Class: System
This Device Has a Problem: Code=22 (0x16)
This device is disabled.
DeviceDesc: ACPI IRQ Holder for PCI IRQ Steering
Registry Key: HKEY_LOCAL_MACHINE\enum\ACPI\*PNP0C0F\00000006
Hardware Resource Section
Inst1 resources:
Alloc resources:
None
Extra Registry information Section
Driver Information section
Driver: System\0028
DriverDate: 06/08/2000

Are these the problem and how does one enable and/or get the noted
devices?
Sincerely, Mr.
David Oltmann

"Unspecified error messages" So what exactly do these unspecified
messages say? Remember that many errors that appear to be from IE are the
result of having unwanted malware present on a PC.

As for Tracker's ODF-XChange are you sure that this can be installed on
Win Me and doesn't require for example IE6 SP2 which can only be installed
on XP and later and not on Win Me.
--
Mike Maltby


David Oltmann wrote:

Dear Mike,
No particular problem with IE6 itself other than the unspecified
error messages which prevent reinstallation and/or repair.
Unfortunately Tracker Software indicate that IE6 must be
reinstalled to update "comctl32, shlwapi.dll, shell32.dll,
crypt32.dll and cryptui.dll" required for their latest version of
PDF-XChange. Sincerely,
Mr. David Oltmann

Dear Mike,
Message is the same in either reinstallation of repair. "Installation
cannot be completed due to missing files". Thereafter one must clean the
registry to prevent the "resume setup" from reappearing on each and every
reboot. No malware with several malware scanners and Tracker Software
PDF-XChange 3.5 is suitable for WinMe. Previous versions run without flaw.
Sincerely,
Mr. David Oltmann





"Mike M" wrote in message
...
"Unspecified error messages" So what exactly do these unspecified
messages say? Remember that many errors that appear to be from IE are the
result of having unwanted malware present on a PC.

As for Tracker's ODF-XChange are you sure that this can be installed on
Win Me and doesn't require for example IE6 SP2 which can only be installed
on XP and later and not on Win Me.
--
Mike Maltby


David Oltmann wrote:

Dear Mike,
No particular problem with IE6 itself other than the unspecified
error messages which prevent reinstallation and/or repair.
Unfortunately Tracker Software indicate that IE6 must be
reinstalled to update "comctl32, shlwapi.dll, shell32.dll,
crypt32.dll and cryptui.dll" required for their latest version of
PDF-XChange. Sincerely,
Mr. David Oltmann

Thank you. Out of curiosity what are the versions of the files
comctl32.dll, shlwapi.dll, shell32.dll, crypt32.dll and cryptui.dll (Right
click, Properties, Version)? Shell32.dll however can't be the wrong
version since only one version has ever been released for Win Me and that
is the version included as part of the initial Win Me install. This file
has never been updated. The other files you mention are however updated
when IE is updated and also some by later hotfixes so knowing their
versions could help in solving your problem.

You might want to try the following.

You may just be lucky and get away with using the fix that follows to
force the IE6 install however if that doesn't work may I refer you to Noel
Paton's site (http://www.btinternet.com/~winnoel/reinME.htm) on
reinstalling IE.

Using Windows Explorer first set it so you can view hidden system files
and folders (Tools | Folder Options | View and check "Show hidden files
and folders" and UNcheck "Hide protected operating system files" and
Apply).

Create a new folder C:\Program Files\Internet Backup

Locate the folder C:\Program Files\Internet Explorer\Uninstall
Information. Move the contents of this folder to the folder C:\Program
Files\Internet Backup you created above.

Now try installing IE6 again from the start in Safe mode, re-selecting all
components that you want using the Advanced option, even those already
bolded, and see if this works. If this works you can now safely delete
the folder C:\Program Files\Internet Backup and its contents. If not,
copy the files back to the
C:\Program Files\Internet Explorer\Uninstall Information folder
and delete the C:\Program Files\Internet Backup folder.
--
Mike Maltby



David Oltmann wrote:

Dear Mike,
Message is the same in either reinstallation of repair.
"Installation cannot be completed due to missing files". Thereafter
one must clean the registry to prevent the "resume setup" from
reappearing on each and every reboot. No malware with several malware
scanners and Tracker Software PDF-XChange 3.5 is suitable for WinMe.
Previous versions run without flaw. Sincerely,

Dear Mike,
comctl32.dll - August 29, 2002, 7:07:38 AM - August 29, 2002, 7:07:38
AM
shlwapi.dll - August 31, 2005, 5:49:30 PM - August 31, 2005, 5:49:30
PM
shell32.dll - no date of creation - modified June 8, 2000, 5:00:00 PM
crypt32.dll - December 4, 2003, 12:20:34 PM - September 12, 2002,
3:51:08 PM
cryptui.dll - no date of creation - modifiedJune 8, 2000, 5:00:00 PM
Note: Your suggested fix didn't work but did elicit the notice that the
files are missing from the "Installation Folder". The IE6 of course is am
upgrade from the original 5.5.
Will have a look at Noel's pages.
Sincerely,
Mr. David Oltmann


"Mike M" wrote in message
...
Thank you. Out of curiosity what are the versions of the files
comctl32.dll, shlwapi.dll, shell32.dll, crypt32.dll and cryptui.dll (Right
click, Properties, Version)? Shell32.dll however can't be the wrong
version since only one version has ever been released for Win Me and that
is the version included as part of the initial Win Me install. This file
has never been updated. The other files you mention are however updated
when IE is updated and also some by later hotfixes so knowing their
versions could help in solving your problem.

You might want to try the following.

You may just be lucky and get away with using the fix that follows to
force the IE6 install however if that doesn't work may I refer you to Noel
Paton's site (http://www.btinternet.com/~winnoel/reinME.htm) on
reinstalling IE.

Using Windows Explorer first set it so you can view hidden system files
and folders (Tools | Folder Options | View and check "Show hidden files
and folders" and UNcheck "Hide protected operating system files" and
Apply).

Create a new folder C:\Program Files\Internet Backup

Locate the folder C:\Program Files\Internet Explorer\Uninstall
Information. Move the contents of this folder to the folder C:\Program
Files\Internet Backup you created above.

Now try installing IE6 again from the start in Safe mode, re-selecting all
components that you want using the Advanced option, even those already
bolded, and see if this works. If this works you can now safely delete
the folder C:\Program Files\Internet Backup and its contents. If not,
copy the files back to the
C:\Program Files\Internet Explorer\Uninstall Information folder
and delete the C:\Program Files\Internet Backup folder.
--
Mike Maltby



David Oltmann wrote:

Dear Mike,
Message is the same in either reinstallation of repair.
"Installation cannot be completed due to missing files". Thereafter
one must clean the registry to prevent the "resume setup" from
reappearing on each and every reboot. No malware with several malware
scanners and Tracker Software PDF-XChange 3.5 is suitable for WinMe.
Previous versions run without flaw. Sincerely,

David.

Please supply the version number for these files. You will find this as I
previously mentioned on the Version tab of their Properties sheet.

I can't see how shell32.dll can be either missing or incorrect. The time
stamp is correct for the only version released for use with Win Me and
this forms part of the initial installation. The version number being
5.50.4134.100.

The dates for the other files suggest they might be:
comctl32.dll 29 Aug 02. This is correct for IE SP1. There is no later
version. I suspect you will find it to be v5.81.4916.400
shlwapi.dll 31 Aug 05. This is the latest version for Win Me and first
installed as part of Hotfix 896688 and also included in the more recent
905915 hotfix released earlier this month. I think you will find the
version to be 6.0.2800.1740
crypt32.dll 12 Sep 02. This is correct for Hotfix KB329115 [MS02-005].
These is no later version for Win Me. I think you will find this to be
version 5.131.2133.6

So, in summary, I believe the files you mention to all be the latest
versions released fore Win Me. It would appear that your problem is not
that the files are missing, they clearly aren't, and that the error
message you are seeing when attempting to install IE6 SP1 (which is
already installed) has a different origin as does that when you attempt to
install PDF-XChange.

It's possible that you are going to have to go the IEradicator route and
rip out IE and then reinstall it afresh.
--
Mike Maltby



David Oltmann wrote:

Dear Mike,
comctl32.dll - August 29, 2002, 7:07:38 AM - August 29, 2002,
7:07:38 AM
shlwapi.dll - August 31, 2005, 5:49:30 PM - August 31, 2005,
5:49:30 PM
shell32.dll - no date of creation - modified June 8, 2000,
5:00:00 PM crypt32.dll - December 4, 2003, 12:20:34 PM -
September 12, 2002, 3:51:08 PM
cryptui.dll - no date of creation - modifiedJune 8, 2000,
5:00:00 PM Note: Your suggested fix didn't work but did elicit the
notice that the files are missing from the "Installation Folder". The
IE6 of course is am upgrade from the original 5.5.
Will have a look at Noel's pages.