it didn't work until I deleted old pics from camera
and tried it again.

I'm not quite sure I understand you here. Are you saying that having
deleted some old pics the utility is now working again? If so it might be
that the images were corrupted in some way. Sorry not to be able to help
further as I have no experience of this particular piece of software.
--
Mike Maltby



Sam wrote:

When I first installed, it worked for several months, then, after my
son hooked up his PSP, that's when all the trouble started. I have
since uninstalled, used the "clear" utility from the Kodak page, and
then reinstalled, it didn't work until I deleted old pics from camera
and tried it again.
Thanks.