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Old October 28th 04, 01:01 AM
Mike M
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FYI the eTrust AV application included as part of EZArmor is anything but
a freebee piece of cr$p and is working well here on a number of PCs and on
probably many millions of others worldwide. eTrust together with AVG are
two of the most popular low cost AV applications used and together with
NOD32 and Kaspersky are amongst the most popular AV applications used by
those who care for their PCs.

That you have problems is unfortunate and given your problems when trying
to uninstall suggests that perhaps the application never installed
correctly in the first place. I would therefore suggest that you try
reinstalling EXArmor including the eTrust AV part since if this now
installs correctly this should allow you to uninstall the application
properly.
--
Mike Maltby MS-MVP



Keith Young wrote:

OK so I installed the free etrust EZ Armour suite. Guess I should
have known better than to install this freebee piece of crap.

I could never get the AV to autodownload the virus definition files
so that never worked. The firewll seemed to be working ok. Never
received a response from customer support after several attempts so I
decided to uninstall the whole suite (AV, firewall). Well, the
firewall portion seemed to uninstall ok but the anti-virus remains
there with no uninstall option in the directory or in the Add/Remove
programs in control panel.

Also the thing automatically starts itself up and there is no option
anywhere to even close and exit out of the program- what is the deal
with this? There is no reference to it in the startup directory.

How do I safely get rid of this AV program? I didnt want to simply
delete all the files in the directory. I also tied to re-downlad the
program with the hopes that I could reinstall and then uninstall
everything successfully. Apparently, they do not allow you to
download the program a second time as my link from the email I
received from CA does not work.

Thanks in advance for any help.