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Old April 2nd 05, 12:45 PM
gtippery
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Jack E Martinelli wrote:
Henri's pages are the best reference I know.

Intermittent errors, as you describe, are usually due to hardware

errors,
bad memory, bad power supply, or overheating.

Begin here, after cleaning the inside of the case:

Memory testers

DocMemory 2.0
http://www.simmtester.com

Memtest86
http://www.memtest86.com

Then run the IE repair tool in the Add-Remove Programs wizard.

--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm


Thanks, Jack.

You're right about intermittent errors in general, but it'd be a bit
wierd if there's a hardware problem that only occurs when Windows
Explorer is closing a window. I got MemTest86; it ran overnight (24
passes) with no errors.

The IE repair tool was a good idea. It found a missing DLL
(scrrun.dll, IIRC), which I replaced by reinstalling Windows Scripting
with the latest version. Then it ran to completion and had me reboot.
I don't know if it fixed anything else; it didn't say. Unfortunately,
the problem hasn't gone away.

I'd completely reinstall MSIE 6 if I had the installables; I'm a bit
leery of later (larger) versions on this older computer (IBM TP600,
366MHz, 128MB). Also, later versions always seem to have at least as
many new "features" I'd prefer to do without than ones I want. grin

As to cleaning the inside of the case, this is a laptop, so that's a
bit of a last resort. I've opened the keyboard (it's hinged) and
various doors and peered through the vents, and it seems to be pretty
clean inside.

Oh, and Windows update doesn't find anything except "Internet Explorer
Navigation Sound Update", which doesn't seem to be relevant - I don't
have any sounds mapped to MSIE navigation, and it fail in MSIE anyway.

Anyone have any other ideas?