Estrada
Can you boot using a floppy disk? - download the OEM ME diskmaker from
www.bootdisk.com, run it to create a boot floppy, and then try using that.
If that works, then look here
http://support.microsoft.com/?scid=279736
and try restoring your PC to a time when it worked.

If the restore fails, undo the system.ini change, then reboot with the
floppy, and try this

SCANREG /RESTORE

pick the latest option of the 5 you'll be given, that is prior to your
problem.

Remove the floppy on the reboot, and see if that helps - post back your
results.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp
"Estrada" wrote in message
...
I desperately need a recovery CD / reboot disk for WINDOWS
ME which came with my (son's) computer: HP PAVILION XT914
system P5209A. He lost the recovery Cd that came with it.
BUT - HP doesn't make them anymore for this computer and
Windows doesn't offer one either. The store/dealer where
we purchased the packaged computer also does not have them
(they refer me back to HP, who refers me to Microsoft, who
refers me to the dealer... (you get the idea). Bottom
line - I have a complete crash and cannot boot up the
computer in ANY mode (safe, normal, separate load). When
we trun on the computer - we first see the HP logo, then
computer goes to select options to open in safe mode, etc,
but no matter what we choose, the computer shuts itself
off. We can't get any further than that so can't use
System Restore.
I also can't write direcly to tech support at Microsoft
because they want the WindowsME registration number -
located in sytem info - but I can't turn it on to get to
it! I do have all info on the computer its'self (sytem #,
Serail #, Support ID)

PLEASE HELP!!!

WHERE can I get a recovery CD for this computer!

Thanks.