For advice specific to problems with secure sites, have a look at the first
link - for general advice, have a look at the second:

http://inetexplorer.mvps.org/answers2.htm#secure_sites
http://inetexplorer.mvps.org/answers.htm#dns


--
Hyperlinks are used to ensure advice remains current
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/



Robt wrote:
Please help

I am able to log onto the ISP website but lost the ability
recently to log onto the ISP SMS and "check my own
account" page which requires a logon password. The logons
had been fine the past 2 years.

The error message is "Cannot find server or DNS Error; the
page cannot be displayed")

However, I am able to do so on another PC with the same
logon at the same ISP. Also, the ISP helpdesk can log onto
the required pages via my account & password logon.

I have checked my PC's Internet connection and security
settings. Are there any recommended settings I should be
following?

I have also tried with the Firewall disabled but still no
success.

Is there a way for me to return my PC to its system
settings/condition at a previous date say 2 weeks prior to
the fault appearing?

My PC's System Configuration Summary:

Operating System Windows 98 SE (4.10.1034.2222)

Component versions
msn6.exe 6.00.0009.1102
msnmetal.dll 6.00.0009.1102
msnmtllc.dll 6.00.0009.1102
logonmgr.dll 6.00.0009.1102
msdbx.dll 6.00.0009.1102
msmom.dll 6.00.0009.1102
sqdll.dll 9.2000.0803.0001
update.exe 6.00.0009.1102
shdocvw.dll 6.00.2800.1106
qmgr.dll 5.04.1103.0003
dw.exe 10.00.1617.0001
dwintl.dll 10.00.1617.0001
Windows Media Player 7.01.0000.3055
MSN Messenger 4.06.0000.0083
Macromedia Flash 6.00.0079.0000

Network drivers
Dial-Up Adapter
pppmac.vxd (4.10.0000.2222)
Dial-Up Adapter
pppmac.vxd (4.10.0000.2222)
Microsoft Virtual Private Networking Adapter
netpptp.sys (4.10.0000.2222)
Microsoft PPP over ATM Adapter
PPPATM.sys (4.10.0000.2222)

Thank you,