Thanks for the reply Noel.

The "Scandisk /fix" that I did was from Dos by using the recovery disk
she had to boot up with. I may be wrong on the exact words regarding
"Regedit /repair" but I did that from the Dos prompt too.

I tried to do all 3 repairs from Safe Mode, but I still couldn't get
onto the web. She had a Spy Blocker and Pop Up Stopper on
the PC. If I download Stinger and Adware and put the files on
CD's will that work, since we can't get to the web to download
them into her PC directly ?

I had a similar problem on my old Win98SE and found that by
reinstalling IE6 it cleared everything up (for awhile). So that's
why I went that route.
Thanks,
Nancy

"Noel Paton" wrote in message
...
Nancy
I'm a little confused by what you say you've done....

1) there is no such command as 'scandisk /fix' - although there is
'scandisk /f'
2) There is no such command as 'regedit /repair' - although there is
'scanreg /fix'

IE and Explorer 'not responding' can be caused by a large number of
things - best bet is to go into Safe Mode, and run a repair of Internet
Explorer from Add/Remove Programs, and see if that helps - then try a
general cleanup of the system, looking for malware.....

You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://vil.mcafeesecurity.com/vil/averttools.asp

- update your virus scanner and run a full system scan of all files.

download AdAware SE Personal Edition from www.lavasoftusa.com, install,
update, and run it to remove spyware, adware, and other such nasties from
your system.

See if that improves things


--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read on how to post messages to NG's
"Nancy" wrote in message
...
When I boot us and try to get to the web it doesn't work.
I keep getting the Internet Explorer.... and Explorer....are not
responding so I do an End Task and try again. Doesn't work.
I've booted to Dos with the recovery floppy disk and do a
Scandisk /Fix and get back that Scandisk found NO Errors.
Also did a Regedit /repair for good measure. Reboot and
try again for the web, same problem. Back where I started.
I did get an error report concerning "Escamblk.dll" ? Any help
would be appreciated as the kids need this PC for homework.
Thanks !

Update: 11:30pm - 4/18/2006
I decided to try one more time and this time I got
onto the web. I went to download IE6 again and got the
following error msg: "Win Update: Internet Explorer & Internet
Tools. Setup cannot continue because files are missing from the
Installation directory. Please run Setup again and choose Resume
Setup. This will download the missing files and continue setup.

Didn't work. Tried 2 more times and it just kept coming back
to the above error response. Last time I got a Runtime Error:
Program: C:\Program Files\Internet Explorer\IExplore.exe
Abnormal program termination.

Then I clicked on OK and it rebooted itself. Gave up and did
a shut down and sent this message via my own laptop.
Thanks in advance for the help !