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Old June 8th 04, 06:23 PM
AAH
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Default Help! NEED RECOVERY CD for WINDOWS ME on a HP PAVILION XT914

Estrada
Registration number ?
Does it mean the "ProductId"?
if so then boot with floppy disk may win98
or as Noel and Rick suggested.
Change to Windows folder and find the
System.dat file.
Load this file into TextEditor(Edit.com)
and run the search command to find
"ProductId", if you go bit carefully you will
definitely find it and as well as the "ProductKey".




"Estrada" wrote in message
...
I desperately need a recovery CD / reboot disk for WINDOWS
ME which came with my (son's) computer: HP PAVILION XT914
system P5209A. He lost the recovery Cd that came with it.
BUT - HP doesn't make them anymore for this computer and
Windows doesn't offer one either. The store/dealer where
we purchased the packaged computer also does not have them
(they refer me back to HP, who refers me to Microsoft, who
refers me to the dealer... (you get the idea). Bottom
line - I have a complete crash and cannot boot up the
computer in ANY mode (safe, normal, separate load). When
we trun on the computer - we first see the HP logo, then
computer goes to select options to open in safe mode, etc,
but no matter what we choose, the computer shuts itself
off. We can't get any further than that so can't use
System Restore.
I also can't write direcly to tech support at Microsoft
because they want the WindowsME registration number -
located in sytem info - but I can't turn it on to get to
it! I do have all info on the computer its'self (sytem #,
Serail #, Support ID)

PLEASE HELP!!!

WHERE can I get a recovery CD for this computer!

Thanks.