Gary,

In answer to your question, no I haven't tried removing NAV2005 in Safe
Mode. I will try that today and hope that works. I will try anything to get
rid of NAV2005. Will let you know what happens. Again, thanks!

"Gary S. Terhune" wrote:

Have you tried performing all the suggested steps in Safe Mode? I know that the
list of procedures for removing NAV2005 is rather intricate, but by now you
should have everything that you need already downloaded to your system, so you
won't need internet access. Safe Mode might just release those items that have
been thus far locked.

--
Gary S. Terhune
MS MVP Shell/User

"kwrchs" wrote in message
...
I have posted some questions before and received information (from Gary
Terhune) and I have tried everything he suggested about removing the program.
Nothing works, the icon and program are still on the computer and it won't
let me uninstall or delete it. What can I do now? I am at my wits end and I
just want to get rid of Norton Anti-Virus 2005, get my money back, etc. Would
appreciate any suggestions. Thank you!