It would have been nice to know the exact error number being returned when
you try to use Help & Support together with the exact error message, however
you might wish to try the following although the error here is:
"The initialization of the Help Center failed.
Please report the following error number to Microsoft support: -2147143679".

This error, the one I mention above, is often caused by installing the
KB911562 hotfix from the Windows Update site on a system with MDAC 2.8
installed and can usually be fixed as follows:

Download and install MDAC 2.8 SP1 from
http://download.microsoft.com/downlo...f/MDAC_TYP.EXE
Check whether you can now access Help & Support. You should hopefully now
be able to do this.

Now visit the Windows Update site download and install KB911562 again.
Don't worry the patch for MDAC 2.8 SP1 has none of the problems associated
with the patch for MDAC 2.8 which is I suspect the version you are running
at present.

Please post back and let us know how you got on.
--
Mike Maltby



Justin wrote:

Okay so first of all when ever i try to get into helpand support it
takes forever for it to load and then when it does it says something
like "help and support error send this number to microsoft" or
something like that and the number is something like this "22541139"
or some thing but i know it starts with "225" but then when i type
something into the serch box it will do nothing but sit there until i
exit out of the helpand support it is really weird and i am getting
really mad at it cause when ever i need something off of it it will
not do the help and suport. The second thing is that when ever i
scan it for viruses with norton system works it still scan for
viruses and everything but the thing that is bothering me is it comes
up as "1 master boot record and 2 boot records" now i think it used
to be a windows 95(consedering i found an old ticket of Authenticity
and a book saying "Introducing Microsoft Windows 95") before it was
upgraded to windows ME and its hdd space is only 4.02GB and my 98 has
7.02GB of hard drive space in it and so i was just wondering if it
might have a hidden OS in it and if it does how to get to it so i can
have a double OS computer and to choose which OS i want to use at
startup.