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Old May 16th 06, 07:06 PM posted to microsoft.public.windowsme.software
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Default Windows ME Help Center Error

let me guess..... Norton??
eg

--
Noel Paton (MS-MVP 2002-2006, Windows)

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"Jim N" wrote in message
...
I ran SCANREG and it stated that there was an error in the registry and it
would fix it and restart. During restart rec'd msg "unable to initialize
anitvirus scanning engine database files" and continued w/restart. Went
to
restore and was able to create a restore point. I may have found one of
the
problems in the in 'C' There is a folder_ RESTORE and one _RESTO1. Each
has
the same subfolders. RESTO1 subfolder ARCHIVE has 9 files and is 35.5MB &
TEMP has 4 files and is 128KB. In RESTORE ARCHIVE has 0 bytes and 0 files
and TEMP has 5 files and 192KB. At present I am able to create new restore
points only and unable to initialize antivirus program.
"Mike M" wrote:

Jim N wrote:

1. If I attempt to choose a restore point I receive the msg "There
are currently no restore points available"


As I said that's not entirely surprising if you have no check points.

If I attempt to create a
restore point I receive the msg "System Restore is not able to create
a restore point."


Was that all? Nothing about needing to reboot first? Since resetting SR
hasn't helped, you might want to try the following which repairs certain
damage to the registry which can be one of the reasons for being unable
to
create a checkpoint:

Run
SCANREG /FIX
from a command prompt such as Start | Run. Note that the system will
re-boot so don't have any applications open when doing this.

2. I haven't used Restore for at least a year.


So not much point in trying to establish what changes have been made to
the system since then. :-(

3. Disable and rebooted - reset and rebooted - no change.


There goes the simple fix!

4. Restore Folder on "C" is 960KB - I could not find the size of
Archive & TEMP subfolders.


I did explain how to do this using Windows Explorer. I have copied what
you need to do below. Knowing the sizes would be helpful.

To fully see this folder in
Windows Explorer you will have to enable the viewing of all hidden
files and folders. Do this in Windows Explorer as follows: Tools |
Folder Options | View and check "Show hidden files and folders" and
UNcheck "Hide protected system files".


Best of luck,
--
Mike Maltby