Jim N wrote:

Tks Mike - Help & Support is running fine now - but - I can't
create a restore point

Jim,

There's no relationship between the two problems, or at least there
shouldn't be g. What is the exact error message you see when attempting
to create a system restore checkpoint? Knowing this should help in
finding the cause and therefore what to do to solve the problem.

One question if I may. Do you recall when you first installed the
KB911562 hotfix which is what probably broke Help & Restore. You can
check this by looking at your update history on the Windows Update site.
I really would appreciate this information if possible. Thanks.
--
Mike Maltby