Good work, Mart..........I do believe we have this one nailed down. I am
curious about her Dell model and if it has onboard video. None of my few
machines have had that and, as I understand, it may need to be disabled on
the motherboard or the Bios or both.........is that correct?? If she'll
send her model/year, I bet we can find out. She really could use SiSoft
Sandra, or the like........it would tell us a lot.
Heirloom, old and 'bout supper time


"Mart" wrote in message
...
Shani, just a reminder to check your video cable first - bent pin or
damaged wire within the cable etc. Try 'turning the cable around'
end-to-end to see if it makes any difference BEFORE you replace your video
card.

Good luck.

Mart


"Shani S." wrote in message
...
Hi Mart,

I did as you said, and sure enough I am seeing the gray lines while
viewing
my WinME start-up disc.

I guess a new Video Card is the solution!

Thanks for everyone's help.

Shani





"Mart" wrote:

It's looking like a faulty video card, but just to completely eliminate
(or
otherwise) WinMe from being involved with the problem, boot into Real
Mode
DOS by using your WinMe Startup (floppy) Disk and letting it continue
until
the 'white text on blue background' Help pages appear. Scroll up and
down
using the arrow keys and look to see if you still get the gray shadow
and
horizontal lines.

If so, then you've proved WinMe not to be the cause, nor anything on
your
hard drive!

Depending on the above result AND from your previous responses, then as
Heirloom implied, the video card is certainly looking like the prime
suspect - but you should substitute your video cable first, just to be
sure.

Mart


"Shani S." wrote in message
...
Hi Heirloom,

Thanks for the info.

As you suggested, I booted to "Safe Mode," and to my surprise the gray
lines
are still there.

Besides my video card, what else do you think the problem could be?

This is driving me crazy.......Grrrrrrr

Thanks,
Shani


"Heirloom" wrote:

Boot into the Safe Mode........there you will be using simple VGA
and,
although, icons and such will be much larger with less detail, the
color
should be about right. See if the gray lines, etc. still exist. If
not,
suspect your video card. There is a slim chance it could be your
monitor's
cable (if your new one did not come with one), but, I would lean
toward
your
video card. If you have 'on board' video and a vacant PCI slot, you
can
add
a video card and probably cure the issue. You may have to consult
your
motherboard documentation to see if there is something to disable the
onboard video or maybe something in the BIOS. Being a Dell, you
probably
have a vacant PCI expansion slot and onboard video. Consult Dell's
website
for your particular model.......hopefully, they will have the info
you
need.
There are some free tools available that can provide info about your
machine, such as: Everest, SiSoft Sandra and Belarc
Advisor..........good
to have on hand, in any case.
I'm not one of the gurus, so, you may want to wait for confirmation,
but,
I
believe the above to be true.
Heirloom, old and happened to
me


"Shani S." Shani wrote in message
...
Hi, I hope someone out there can help me!

I noticed the other day that my monior color suddenly changed. I
saw
the
color of my wallpaper dramatically darken and I now have an awful
gray
shadow, gray horizontal lines running across my screen, and a
strange
discoloration of everything that is displayed on my monitor screen.

At that time, I tried changing the color display settings but this
was
to
no
avail. I basically tried everything I could thnk of to fix the
problem
but
nothing worked. I thought my monitor was breaking down, so I
foolishly
ordered a new Dell monitor and after throwing out my old monitor
and
hooking
up the new one the problem still persists.

I again attempted to reinstall my display driver but that did
nothing,
then
I tried readjusting the display pixels, but that didn't work
either. I
then
uninstalled and REinstalled my video driver, but that did not work.
I
did
an
update driver search but could find none for my Windows ME
operating
system.

I scanned my disk for errors, I did a registry fix for errors, I
did a
system restore, I did a disk defragmenter, rechecked my monitor
settings,
rechecked my pixel settings, checked my advanced display settings,
etc.;
nevertheless, nothing is working to remedy the problem.

PLEASE, PLEASE, PLEASE SOMEONE OUT THERE TELL ME WHAT IS WRONG WITH
MY
MONITOR DISPLAY!

Thank you,
Shani S.