Their phone support to me was excellent when I got locked out of one of
their routers. They quickly determined that I needed level 2 support and I
got it resolved there.

"JIM_777" wrote in message
...
When I try to install the new version of the linksys wireless lan monitor
it
tells me to uninstall the previous version which I've done. I have also
removed all references to linksys in the registry. Also removed 2 .inf
files
referenced to linksys and cisco. I still receive the "remove previous
version" message when I try the install. It says the WPC11 drivers and
software are already installed, they aren't. There must be another line
in
the registry that has to be removed. WIN 98SE on an IBM laptop. HELP
HELP
Linksys online chat was a joke!!