"Lori" wrote in message
news
I've tried using a flash drive in the both of the USB ports and it seems
to
work fine for that. But plugging the modem into either of them seems to
be
the issue.

Any other suggestions?
Thanks!




The modem or it's "power block" if it has one is probably defective...

Try the modem on another machine and if it's stillnot detected...then it's
probably just plain bad...

If possible, use a serial modem...they seem to always work