OK - lets slow down and take it a step at a time. And I will *assume* that
you did not progress Mike M's suggestion System Restore as you didn't
bother to explain why you had the wrong version of the smgr.dll file and
therefore guess that SR is still not working.

As I understand it, you CAN install and uninstall PROGRAMS in Control Panel
but you CAN'T delete any FILES in either Normal or Safe Mode.

Taking that as a starting point, try uninstalling the 3d modelling program
using Control Panel and see if that at least corrects the deleting FILES
issue.

BTW - just how are you trying to delete them?
a) In Windows Explorer, highlight a FILE, right-click and select the Delete
option?
b) In Windows Explorer, highlight a FILE, hit the Del key?
c) In Windows Explorer, highlight a FILE, Select File Menu and choose the
Delete option?
d) Any other method?

Mart


"David" wrote in message
...
Mart,
Sorry it took me so long to respond. I have been telling
it in bits and pieces so let clarrify the entire story for
you. About a month abo i installed a 3d modeling program
on my computer. Imediatelly afterwards, any attempt to
delete anything on the C drive was impossible. For
example, we took some pictures on a digital camera and
then downloaded them to the C drive. The second they were
on the drive, i was unable to delete them they were stuck
there. Thus anything that was installed, word documents,
anything is stuck there. I cannot delete them in safe
mode, but shockingly enough they can be deleted in MS-DOS
(amazing!) Last of all programs through the control
panel, addremoveprograms folder are fine. Essentially i
can delete stuff in through the control panel and in MS-
dos but no where else. Thanks for all of you help.
David