kimla10 wrote:

There is still a problem. She has Windows ME, scans show no services
file. What is happening is that when she uses Outlook Express on
dial-up it disconnects before she can type anything so consequently
she is using attachments. Should i update her applications?
Thanks Kimla10

Does the user perhaps have OE configured to disconnect following sending
and receiving? See Tools | Options | Connection.

As I'm sure you appreciate a user doesn't have to be on-line to compose a
message, only to send or receive.
--
Mike Maltby