kimla10 wrote:

Had a word with this learner of mine and she ran an AV check and
everything was a pass, she said. And computer couldn't find
services.exe.

Kim,

Thanks for returning and completing the thread. It would appear that
either this was a false alarm or that the users AV app removed a viral
services.exe leaving the system in clean state. Which doesn't matter just
as long as their system is now working correctly and without error
messages.

Thanks,
--
Mike Maltby