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Old November 14th 04, 08:34 PM
Michael
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paulg wrote:

Hi,

Everytime i load my computer, i receive an "explorer has caused an error in
unknown. I have windows Me. When i go to close the error, i get a blue
screen, no message, no return to windows, and sometimes i can get the task
manager to come up. My computer crashes frequently now, and when i have to
shut down improperly, scan disk doesnt work properly.

If anyone knows what i can do to fix this,
please leave a message.

thanks.


There seems to be a lot of this about.

For a start I wouldn't rely on the windows version of scandisk and
particularly not if windows is not loading properly. You should have a
windows startup floppy disk (made from windows in case you needed it
later?) or failing that you may have a recovery floppy disk either that
came with the machine or that you made later. Either should allow you to
run the DOS version of scandisk.

However let's assume worst case, no floppy disks. In that case you need
the windows startup menu. Usually you get this by holding CTRL down as
the machine starts up (not too early or it will assume the keyboard is
faulty, the right time is the instant the manufacturer's logo goes out).
Sometimes it's pressing F8 instead of holding down CTRL.

If you are successful you will get a menu. This should give you the
option of starting in safe mode. From there you should be able to run
scandisk. You should also be able to get a DOS prompt
(Start/Run/Command/OK). From this you can make a floppy disk to boot
from (command SYS A. You might also want to copy SCANDISK onto the
floppy (command COPY C:\WINDOWS\COMMAND\SCANDISK.* A and SCANREG
(command COPY C:\WINDOWS\COMMAND\SCANREG.* A. Having done this, leave
your floppy in the drive and click Start/Shutdown/Restart. When you get
your DOS prompt, type SCANDISK and off it will go. It may name
particular files as being corrupt, and this will give you a feel for how
bad things are. (You may get away with copying corrupted files back on
from any backups or CDs you may have.) I would also suggest letting
scandisk scan the disk surface if it hasn't been able to thus far. After
running scandisk, type SCANREG just in case there is an obvious registry
problem, but very likely there won't be.

Michael