Okay, now here's what's happening. Everything in the computer is recognizing
the hard drive, except "my computer". There isn't a drive letter for it.
When I go to system properties the Maxtor hard drive is listed and nothing
has an exclamation point on it and according to the properties, "the devices
are working properly". I'm getting so aggrevated. I just want some
additional hard drive space.

"Mike M" wrote:

The Code 10 message indicates that the driver is not installed correctly.
Boot to Safe Mode, open the Device Manager and delete all USB related
entries including those for the external drive. Boot back into Normal
Mode and let the system redetect your hardware and reinstall the necessary
drivers. If you get asked for a file such as usbmphlp.pdr make sure you
point the installer at the folder containing your Win Me cab files, that
is the folder containing BASE2.CAB.
--
Mike Maltby MS-MVP



Binky wrote:

I have an e-Machine 633ids with Windows ME
Existing 15 gig hard drive. Additional 20 gig hard drive with
external enclosure

Windows isn't recognizing the hard additional drive. It isn't listed
in "My computer". Here's what I have so far: I'm not really sure if
these are new or existing but here goes:

System Properties - Device Manager

Disk Drives 1. Generic IDE Disk Type01 2. Generic NEC Floppy Disk 3.
hpz 4. IEEE-1284.4 COmpatible WDM Mass Storage Device (HPH11) 5.
IEEE-1284.4 IOS Port Driver (HPH11)

Hard Disk Controllers 1. Intel 82801AA Bus Master IDE Controller 2.
Primary IDE Controller (dual fifo) 3. Secondary IDE controller (dual
fifo)

Storage device 1. ! USB Disk (has an exclamation point next to it)

Universal Serial Bus controllers 1.? Generic USB Hub (this has a
question mark beside it) 2. Intel(r) 82801AA USB Universal Host
Controller 3. USB Root Hub

Now the properties for USB Disk says "This device is either not
present, not working properly, or does not have all the drivers
installed. (Code 10.) and the properties for Universal Serial Bus
controllers 1. says it's working properly

When I did the plug and play thing I got a message that the file
usbmphlp.pdr couldn't be found. I found it in my Windows/Cab. I
tried udating drivers, but windows says all my drivers are up to
date. what is a .pdr file and what do I need to do with it? How can
I get my system to recognize this new hard drive?