If the printer won't even print a test page from the control buttons on the
printer then it's most likely the printer that is dead, not Windows.
--
Richard G. Harper [MVP Shell/User]
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ...
http://www.dts-l.org/goodpost.htm
"Dave" wrote in message
...
I have an older HP computer with a Deskjet 610cl printer. It has worked
fine
for a number of years for my grandmother to check her email and play
games.
All of a sudden the printer will not even print a test page. I have
uninstalled all of the software and drivers with no luck and have even
installed the printer on another PC with no problems. Short of
reinstalling
the OS what can i try to solve the problem? I tried using a generic driver
along with the lasted one from HP too. I was not able to go in DOS and
try
that route, but it just seems like there is something with the OS. Thanks
for the help.
Dave