"Arlykat" wrote in message
...
"glee" wrote:
Reading you other replies in this thread, it sounds like you are at the
frustration
point where you are not working with a clear mind. Hence we cannot determine
what
is happening. Some of the descriptions you have given indicate that you are
starting with the Windows installation CD in the drive, as well as with the boot
floppy. You have also mentioned numerous error messages but without giving the
exact messages in each case, or stating things like "it told me to run SYSREG I
believe". Well was it Sysreg or was it something else? Sysreg is a spyware app
from Gator, but I doubt you would see anything related to that before Windows
starts.
Your latest report indicates that scandisk /surface did not find any errors on
the
hard drive....this is good.
Turn off the computer. Have a good cry. Now when you are feeling as little
better,
make sure there is NO floppy disk in the floppy drive, turn on the computer and
eject any CD from the CD drives right away. We do not want any disks in any of
those drives now.
When the computer startup process gives you an error message of any kind, stop
and
write it down word for word in its entirety, and post the message here. Do NOT
start typing commands on the screen trying to get something to work.
If it brings you to the startup menu with Normal, Safe Mode, and so forth, select
Safe Mode using the arrow keys on the keyboard, then press Enter, and see if it
will
start into that.
Post back with all messages in their entirety, and wait for further direction.
If your main objective is to get any pictures you can off this hard drive, then
find
someone with the proper tools and knowledge to remove and slave the drive to
another
computer, or connect it via a USB enclosure to another computer, to get any
pictures
off it. After that, you can return the drive to the original computer and reload
Windows.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.net/
http://dts-l.net/goodpost.htm
Hi Glen,
Thank you.
Without any disks in the computer I started it, the IBM Aptiva screen
flashed (showing press F1 to go to Startup Menu, which when pressed
previously will take me to the Startup Menu which shows all info regarding
the computer) and then goes to the following menu showing 1. Normal, 2.
Logged (\BOOTLOG.TXT) etc. with:
5. Command Prompt Only highlighted. A message below that reads: "Warning:
Windows has detected a registry/configuration error. Choose Command Prompt
Only, and run SCANREG."
I click return on Command Prompt Only (When I click on Safe Mode I am
brought to the same following screen) and the message reads:
"The following file is missing or corrupted: C:\WINDOWS\HIMEM.SYS
The following file is missing or corrupted: C\WINDOWS\DBLBUFF.SYS
The following file is missing or corrupted: C\WINDOWS\IFSHLP.SYS
C:\
Cannot find WIN.COM, unable to continue loading Windows
C:\"
At the C:\ prompt I type in SCANREG and hit return and get "Bad command or
file name" and below that the C:\ prompt shows again. If I retype SCANREG I
get the same response.
Okay Glen, that is exactly where I am at now.
OK....that's some info we can try to work with.
At the C:\ prompt, type the following and press Enter:
CD \Windows
(CD space \Windows...a space between the D and the slash)
If that gives you a C:\Windows prompt, then we know the Windows folder is there
using that name. If it gives an error ("invalid directory") then we know the
Windows folder is not there or has a different name.
If you are then at the C:\Windows prompt, type the following and press Enter:
dir /a himem.sys
(dir space /a space himem.sys)
If that shows you the file is found, and gives its size and date, then the file is
not missing but may be corrupt, OR the PATH section of the msdos.sys file may be
missing.
So let's go this far and report back with your findings, and we'll see which way to
go from there.
I'll try to stick around for your reply so you don't have to wait so long this time.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.net/
http://dts-l.net/goodpost.htm