Hi Tom,

I will do that, but I don't access the machine very often - next Wednesday
in fact. Will do as you say, and come back with some results.

Thanks again.

"Tom Ferguson" wrote:

I was rather hoping you would try the suggestions and get back with any
results. Having ruled out these software-related possibilities, we could
then check some hardware-fault possibilities.

If the printer passes a self-test, then suspicion certainly falls on the
PC side or the connection.

Tom
MSMVP
Windows Shell/User

"Adam Harris" wrote in message
...
: Thanks Tom,
:
: Will certainly try that.
:
: Been in contact with HP for the last few days, and they seem to be as
useful
: as a chocolate teapot - however, they have determined that it is the
machine
: at fault, due to test printing the machine without PC connection.
:
: Your suggestions will help me in some other areas though, and are a
good
: back up for the future.
:
: Adam.
:
:
: "Tom Ferguson" wrote:
:
: 1. Make sure there is a printer driver installed for the printer and
it
: is selected as the default printer in Control Panel, Printers and
faxes.
:
: 2. Start the command processor by navigating to Start Run and
: typing
: "command" in the slow without the quotes. Press enter.
:
: Next, type each line in turn and press enter after each one.
:
: c:
: cd windows
: attriib +s fonts
: attrib -h ttfcache
: del ttfcache
: exit
:
: After typing exit, the command window will close. Shut down Windows
and
: the computer. Restart.
:
: Check the font list.
: Let us know.
:
: Tom
: MSMVP
: Windows Shell/User
:
:
: "Adam Harris" wrote in message
: ...
: : Hi,
: :
: : A friend has a second hand PC that works okay with Win98. She also
has
: an HP
: : OfficeJet K80 all in one print/fax/scanner.
: :
: : When printing the fonts don't come out. I checked it with
something
: simple
: : in notepad (nothing at all) and a Word document (images printed
but no
: font)
: :
: : Checked Win troubleshooter, and the gist was that the fonts were
not
: : installed. Looked this up with 'The Font Thing,' and they were
: installed.
: :
: : Does this sound like an HP issue, a Win98 issue or perhaps there
is
: some
: : crucial file missing.
: :
: : Thanks in advance,
: :
: : Adam.
:
:
: