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Old January 6th 07, 07:31 PM posted to microsoft.public.win98.gen_discussion,alt.windows98,microsoft.public.win98.performance
PCR
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Posts: 4,396
Default Windows 98SE shutdown woes

SteveR wrote:
| Graham W writes:
|
|
|SteveR wrote:
| I'm having a problem (well, several problems, possibly) with
| shutting down Windows 98SE on a semi-new motherboard.
|
| [snip]
|
| Any ideas?
|
|Create a Bootlog.txt file at the next cold start and then shutdown.
|
|The file should show you where the process is failing to unhook/close
|various bits of the OS.
|
|Load it into Wordpad and search for the string "fail" which should
|find (at least) "ndis2sup" and "SDVXD" items. Any more should be
|investigated.
|
| OK, I did that. "fail" appeared only on ndis2sup and SDVXD. On
| shutdown, the termination section looked like this:
|
| ---BEGIN---
| Terminate = User
| Terminate = Query Drivers
| EndTerminate = Query Drivers
| Terminate = Unload Network
| EndTerminate = Unload Network
| Terminate = Reset Display
| EndTerminate = Reset Display
| EndTerminate = User
| Terminate = KERNEL
| Terminate = RIT
| EndTerminate = RIT
| Terminate = Win32
| ---END---

The two failures are normal. I have those & a third. But here is what a
Windows Troubleshooter has to say about the missing EndTerminate(s)...

.......Quote Troubleshooter screen.....
Is the problem listed in the Bootlog.txt file?

To pinpoint the problem in the Bootlog.txt file

1. Use any text editor, such as Notepad, to examine the Bootlog.txt file
for Terminate= entries. These entries are located at the end of the file
and may provide clues to the cause of the problem.

2. For each Terminate= entry, find a matching EndTerminate= entry.

+ If the last line in the Bootlog.txt file is EndTerminate=KERNEL,
Windows 98 shut down successfully.

+ If the last line in the Bootlog.txt file is one of the following
entries, check the listed possible cause:

Last line Possible cause
===================== =====================================
Terminate=Query Drivers Memory manager problem.
Terminate=Unload Network Conflict with real-mode network driver
in the Config.sys file.
Terminate=Reset Display Video shadowing may need to be disabled.
May also need an updated
video driver.
Terminate=RIT Timer-related problems with the sound
card
or an old mouse driver.
Terminate=Win32 Problem with a 32-bit program blocking a
thread.
......EOQ Troubleshooter screen........

It sounds like something is running in the background & blocking the
shutdown. So...

(a) Just before shutdown, does anything unusual show up in the
"Ctrl-Alt-Del" window or at "START button, Run, MSInfo32, Software
Environment, Running Tasks"?

(b) Can you boot to Safe Mode & shutdown normally? Hold F5 as you boot,
or hold CTRL for the Startup Menu, & select Safe Mode from that. If you
can shutdown normally, then it may be something in the Normal Mode
Startup Group that is the problem. So...

"START button, Run, MSConfig" & turn off the Startup Group, Config.sys &
Autoexec.bat. (Note: when you later turn them back on, all items in them
will get checked. So, note what may be unchecked first.)

Can you boot to Normal Mode & shutdown properly now? If so, there is
some troubleshooting to do, using MSConfig...

http://support.microsoft.com/default...b;en-us;281965
How to Troubleshoot Using the Msconfig Utility with Windows 98
(281965) - This article describes how to use the Microsoft System
Configuration (Msconfig) utility to troubleshoot configuration errors in
Windows 98 and Windows 98 Second Edition.

BUT BE CAREFUL-- better not disable System.ini & Win.ini, because that
can be trouble. Well, if you are sure of your Registry backups, actually
those two can be recovered this way...

(a) Boot to DOS. (Hold Ctrl for the Startup Menu, & select "Command
Prompt Only".)
(b) Scanreg /Restore
(c) Ctrl-Alt Del to Windows.

It will offer five dates. Choose the one of the last successful boot, to
start. These backups are done at boot, not at shut down. This should be
safe to do, if you haven't done anything to files in the mean time. This
will not restore files other than those .ini's & the Registry. It only
restores settings.

| For reasons that remain unclear, the machine has now taken to hanging
| on normal shutdown.
|
| On "Restart in MS-DOS mode", it still shuts down to the orange-word
| screen, but not when logging. When logging a restart-to-DOS, it hangs
| just like a normal shutdown.
|
| --
| SteveR
| (throw away the dustbin, send to stever@... instead)
|
| This was found in family papers throughout the US:
|
http://www.chron.com/apps/comics/sho...e=Judge_Parker
|
| - This is hopeless, Mr Parker...I'm a complete klutz!
|
| - No, you're not, April, you've almost got it!
|
| - Okay...now what do I do?
|
| - Work them like a claw...and call me Randy!
|
| http://www.accidentalcreditor.org.uk/

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR