Two problems, not necessarily related. Remember that simply installing a
product carrying the name Norton is likely to have caused damage to your
system and could well be a factor in any problem you might be having with
system restore.

Loss of checkpoints:
This can happen for a number of reason, some known and some not with the
latter being perhaps related to the use of certain third party
applications. The more common reasons for loss of checkpoints are either
lack of free space on the drive containing the windows folder,
multi-booting and having a removable storage device that Win Me considers
mistakenly to be "fixed".

Lack of automatic system created checkpoints:
There can be many reasons for lack of regular automatic system created
checkpoints including running programs such as seti@home, folding@home or
other similar programs, or because a background application is fooling Win
Me's state manager.exe into thinking that the system is not idle although
this is not in fact the case. Examples of the latter utility include v4
of MotherBoardMonitor (but not v5), Cacheman, The Cleaner (TCActive and
TCMonitor) and Norton's System Doctor where users have reported use of the
Disk Health sensor has prevented the creation of automatic checkpoints.
NAV7 has also been reported as causing similar problems in certain
circumstances. Other users have reported similar behaviour due to their
always on cable or ADSL connection continually polling their HD and thus
giving the impression that the system is never idle.

A significant number of users report that 3.x versions of Zone Alarm also
prevent the creation of automatic checkpoints but this didn't seem to
affect all ZA users including myself for a long time but my Win Me system
stopped making automatic checkpoints some time ago however now that it has
ZA Pro 5.1.011 this problem seems to have been resolved. Similar problems
have been experienced by BlackIce users and other software firewalls have
also been reported to cause some users similar problems.

One user has reported that B's CLIP UDF packet writing software
(http://www.bhacorp.com/products/clip/clip.html) prevented the creation of
automatic checkpoints and another that they had experienced the same
problem with Roxio's DirectCD. Another user has also reported that
CookieWall by AnalogX will prevent automatic checkpoints being made if its
"Scan for cookies every .... seconds" is set to a value less than 121
seconds (two minutes).
--?
Mike Maltby MS-MVP



Tom wrote:

I had the same problem and found that somehow system
restore was disabled in the system properties. I don't
know how this happened, but i have been running norton and
i have so many problems it is a nightmare. Anyway, to
check that your system restore is not disabled: Go to
control panel - system - performance - advanced settings -
file system- troubleshooting and look and see that the
restore is enabled. Also, you can increase the amount of
disk space that restore uses in the file system menu.

Now for my problem. I can create a restore point manually
now, but the next day it is not there? Also it doesn't
look like the computer is putting any there on it's own.
Can anyone offer any suggestions? Thanks, tom