thanks for your reply. tried your suggestion. right clicked and
chose "save target as" file.doc

then, in windows explorer, left clicked on the file, all that was
saved
was a blank wordpad document with the rectangular error message

"This program has performed an illegal operation
and will be shut down.

If the problem persists, contact the program vendor"

which vendor???
__________________________________________________ _____

even if i highlight the file.doc in windows explorer and left
click on the file menu and click "open", i get the same as
above.

please help.

On Apr 21, 5:52 am, "Jeff Richards" wrote:
Download the document to your PC before trying to open it. Instead of
left-clicking the document to open it, right-click the document and choose
Save Target As. Then start the viewer application, and use the File / Open
menu option to open the file you downloaded.
--
Jeff Richards
MS MVP (Windows - Shell/User)"nucleus" wrote in message

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