Susan, once you have installed the Intel chipset drivers, install the
appropriate, updated video drivers. Once done successfully, you will be
able to change the video resolution and color depth in the Control Panel /
Display applet, as desired. The Advanced features will be available, also.
Then move on to installing the modem and NIC drivers.
You may wish to create SR checkpoints, and scanreg backups, after each
successful step.
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you:
http://www.dts-L.org/goodpost.htm
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Susan" wrote in message
...
I have entered the service tag. ChrisM has even helped me with locating
the
Intel chipset drivers. Please tell me what do I need to do to correct or
allow me to change the color to 256 or more. It that related to the
graphics card? It seems that I have to get that corrected before I can do
anything about the other drivers.
Thank you,
Mike
"Mike M" wrote in message
...
Susan,
You appear to be missing three drivers, those for your graphics card,
network card (NIC) and your modem. All three of these drivers should be
available from the Dell support site but you will need to enter the
service tag number for your PC.
(
http://support.dell.com/support/down...=19&l=en&s=dhs)
--
Mike Maltby MS-MVP
Susan wrote:
Co-worker bought new Dell and gave me old Dell L700cx with manuals,
CDs, etc. There was no anti-virus program and the computer had many
viruses on it. I have replaced the battery (I did not notice
anything drastic changing after replacing the battery- I did take
digital pictures of screens so I could reset settings). I formatted
the HD and reinstalled Windows ME from the Dell cds. My problem now
is trying to load the drivers. I have been to the Dell site and
download Intel chipset drivers, video drivers, etc. but I still
cannot figure out how to get rid of the errors in the Device Manager.
I cannot install any PCI drivers for modem because in the display
screen the color settings are only 16 and I cannot change that or the
screen size and I receive errors that the color settings need to be
at least 256.
You can see my errors at
http://bragart.org/error.htm
I would deeply appreciate any suggestions.
Susan