Thank you everyone for your help. Ginny
"Issue resolved by a careful cleanup of Device Manager in Safe Mode. Once the
left-over HP scanner and it's supporting junk was removed, along with a lot
of other obsolete and/or seriously duplicated devices, as per usual), and
along with all the copies of the Canon scanner, the Canon got reinstalled
during restart and Printmaster was able to properly interpret things.
--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com
"W8N4U" wrote in message
...
I used to have a HP Scanner, now I have a Cannon. When I open one of my
applications
(PrintMaster 12) to make a small poster and I try to scan in the picture,
it tries to
open my old HP scanner. It doesn't have any other choices. Can I get help
here?Thanks.
O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free. .Gin
"Roger Fink" wrote in message
...
I have a Canon 4200f scanner and the CanoScan Toolbox 4.6, so I'm not sure
how much of what follows would apply, but I think most of it would:
I always work through the Toolbox, which allows you to preview/crop the
image, set scan quality, and specify what app you want to link it to and
where you want to save it. You don't have to have any other program open. So
if I want a jpg scan I can link it through the toolbox dialog box to
Paintshop Pro, or Picassa, and save the image to desktop (or anywhere else).
For a pdf I can link it to Foxit and save it to desktop. If I want to
convert to text I can link to OmniPage SE2 (supplied on the Canon
installation disk) and save it to desktop.
I'm not familiar with Printmaster but I don't see how any operation
involving scanning couldn't be done in this way, and since you'd be starting
from the scanner itself, there should be no chance for confusion on the part
of Printmaster. If Printmaster has its own particular file type, the Toolbox
should allow you to set that up.
What you describe reminds me of what sometimes happens with conflicting mice
drivers that don't completely uninstall. The way I've dealt with that
(thanks to advice posted in this very newsgroup) is to start in safe mode
and go into device manager. The problem devices are shown with a yellow
question mark and it then becomes a simple matter to remove them. Don't know
if this would apply to your HP drivers but it would be simple to check.
Another possibility is that HP may have a supplemental uninstaller, similar
to what you need for Nero, Norton Acrobat Reader, and too many others.
W8N4U wrote:
I uninstalled the HP scanner software over a year ago. I have other
HP software for HP printer and photosmart. There is no HP scanner
showing up in my computer, scanners. What does show up is CanoScan
Lide 70, CanoScan Lide 70 #2, CanoScan Lide 70 #3, and CanoScan Lide
70 #4. Under properties it says Device Ready \\.\MpUsbScn0. for the
first one ....under events it says CanoScan COPY Button and then it
has a check mark next to CanoScan Toolbox Ver 5.0. No checks in any
of the other boxes. Should I put check marks in HP PrecisionScan ,
etc. so that the Canon Toolbox will open when HP is called for.
Because the machine is not finding the HP scanner.....it's not here
or in my machine. "PA Bear [MS MVP]" wrote in
message ...
[Crossposted to microsoft.public.win98.printing]
Uninstall the HP software then reinstall the Canon software (after
making
certain it's Win98-compatible).
--
~PA Bear
W8N4U wrote:
I used to have a HP Scanner, now I have a Cannon. When I open one
of my applications (PrintMaster 12) to make a small poster and I
try to scan in
the picture, it tries to open my old HP scanner. It doesn't have
any other choices. Can I get help here?Thanks.
O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free.
.Gin