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Old May 16th 05, 01:55 PM
Susan
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Could it be that the graphics card is bad?

My husband put the computer together and at first he put the signal cable
from the monitor into the wrong spot which is the spot for video. The
monitor of course would not come on, then he moved the signal cable from the
monitor into the proper spot. Could the signal cable pluged into the spot
for the grapics/video damaged the graphics card?


"Mike M" wrote in message
...
The usual reason for a Code 10 error in the Device Manager is due to the
necessary drivers for the device not being installed. Have you tried
reinstalling or upgrading the graphics drivers for your motherboards
graphics chip? If you are using an add in graphics card did you perhaps
forget to disable the built-in graphics chip in the motherboard's bios?

KB 125174 - "Explanation of Error Codes Generated by Device Manager"
(http://support.microsoft.com?kbid=125174) has this to say.

"Code 10
If the device has a "FailReasonString" value in its hardware key, that
string is displayed as the error message. The driver or enumerator places
this registry string value there. If there is no "FailReasonString" in the
hardware key, the following generic error message is displayed:

This device is either not present, not working properly, or does not have
all the drivers installed. (Code 10)

Try upgrading the device drivers for this device.

snip

To resolve this error code, make sure the device is connected to the
computer correctly. For example, make sure all cables are plugged in fully
and that all adapter cards are properly seated. Follow the suggested
solution button and update the device driver. It may be possible to remove
the device and redetect it using the Add New Hardware wizard."
--
Mike Maltby MS-MVP



Susan wrote:

What does an error code of 10 mean when one uses msinfo32 and
highlights Problem Devices and the
right pane shows
Device PNP Device
Id Error Code
Intel(r) 82810E Graphics Controller PCI\VEN_8086&DEV_7125&SUBSYS 10