Hi again, Have read Mike's and your posts. I would be
surprised if this system **didn't** have malware and all
sorts of nasties on it. Teenage boys used this system...
downloading "awesome stuff". This is my friend's PC and
it has beenly badly neglected. I have cleaned up
everything I could find in cookies, temp files, etc.
Removed suspicious apps. Scanned disk and defraged. No
errors in disk scan. The oltrga.exe is likely another bad
app.

Back to original questions. Have read Mike and Noel's
posts re running Stinger, AV, Spybot, etc. but cannot
connect to AOL with that PC to get these programs. Do
have Norton Int. Security 2004 disks, but am afraid of
installing it with Win Me because of negative posts.
Would like to run these progs then see what errors are
still around. Is this thinking sound? Would have to
install AV in safe mode. Not familiar with safe mode.
Can I install progs in safe mode? Can I connect to
internet (via AOL 7.0) in safe mode? I know all drivers
aren't loaded. Used floppy to run Stinger in safe mode,
but not certain if CD drive is accessible in safe.

New to newsgroups. Should I start fresh with a new top
level post for my next post? This thread is pretty deep.

Appreciate your help, Mart and Mike.

-----Original Message-----
Jane, I'm more concerned than ever with 'oltrga.exe' at
the moment.

When you look at its Properties, what (if any) details
are shown under the
'Version' tab? A search for "oltrga" - or anything
like it - on Google
reveals nothing!

Even the 'oltrga.lgc' file is a mystery. The .lgc suffix
*could* be related
to anything - possibly a log file. Are you able to open
it with notepad (or
wordpad) and read anything which might enlighten us?
How big is the
oltrga.lgc file?

Mart


"Jane" wrote in
message
...
Booted PC two times in normal. Lots of different
errors.
But am focused... Oltrga error did not come up in
normal
boot first time. It did the second time. It also
occurred immediately after desktop appeared in boot to
safe mode. Did search on PC. Found 2 instances of
oltrga: C:\windows\oltrga.exe and
C:\windows\applog\oltrga.lgc. Looked in add/remove progs
and couldn't see anything obvious. Properties didn't
clue
me in. Size is 376KB, created on 6/30/02, modified
5/24/02
(curious?). Properties for the .lgc file showed created
on
6/1/02.
Normal boot error occurred right after desktop loaded
and a McAfee Active shield stating software has
expired...renew. "Oltrga has caused an error in
kernel32.dll. Oltrga will now close." Clicked on
close.
I then got another error message. "Oltrga" "An error
has
occurred in your program. To keep working anyway, click
Ignore....." I clicked on close and got the OE error.
Boot going into safe mode gave same error regarding
kernel32.dll. Am still able to ctrl+alt+del to get to
close program window and shut down machine.
FYI, system restore fails. It was not brought back
to
state before restore ran and failed.
Thank you.
-----Original Message-----
OK, let's try to take one item at a time.

Let's worry about Oltrga.exe first, then come back to
the
OE (or possibly 0E
?) errors. You might wish to confirm OE or 0E on the
next
post - either way,
it's *probably* hardware related.

I've done a search for Oltrga on the web and drawn a
blank. Can you do a
search on your machine for the Oltrga.exe file (in Safe
Mode if necessary)
and right-click on it to look for its Properties. See
if
you can find the
copyright or company and other details are and see if
you
can determine what
it belongs to - name of the folder it's in etc. and
more
importantly, just
what it is supposed to do g

We need to find out what it is and disable (and
possibly
remove) it before
moving to the next error(s).

Mart


wrote in message
...
Hello, Mart:
Thank you for responding to my question re AV and
safe
mode. I have been following the error resolution
advice
in posts re going to safe mode and running various
troubleshooting methods to resolve issues.
Suggestions
were to run Striker, AV, Ad-Adaware, Spybot, etc.
Ran
into probs with AV and AOL. Thus, this post.
I had asked questions about multiple errors in
post on
6/27. I've copied it into this reply... In normal
now, I
believe I get an explorer error message almost
immediately
and I have to shut down. I will have to retest and
will
do another post with outcome. Unfortunately, don't
have
the time right now. Have searched everywhere for the
Oltrga error and the OE error below. Can't find a
thing
about either one. Oltrga.exe is not on my Win XP
Home
PC.
Seem to recall it's in Windows folder on problem PC.
My friend's son lost the system recovery disks.
HP
no
longer supplies replacements. System restore fails.
************************************************
6/27 post
Hello,

Helping friend with his Win Me OS problems.
Start to
boot, but get error OE:017F:BFF8E648. Had to pull
plug,
would not shut down. Researched previous posts and
MS
errors but cannot find reference to this specific
error
and others.

Booted in safe mode got error "Oltrga has caused
an
error in kernel32.dll. Oltrga will now close"

System attempted to reboot, then got "CMDNINST
caused a
general protection fault in module GDI.EXE @
0005:00002a77.

Tried to do a system restore and received Rstrui
has
caused and error in GDI.EXE. Rstrui will now close.

Explorer has caused an error in GDI.EXE and will
now
close.

Found reference to GDI.EXE...maybe has to with
Fonts
folder in Windows?

Can find no reference in any search regarding
oltrga.
System was unprotected.

Any info is greatly appreciated about the above
files,
msgs as uncertain what they are.

Thanks again.
*****************************************
-----Original Message-----
Before you go too far with installing more (AV, AOL,
etc., etc.) software,
maybe you should sort out the Normal Mode issue
first!

CD ROM will not work in Safe Mode as you need the
drivers
installing - which
only happens in Normal Mode.

Just what errors are you seeing? - Please give exact
error report messages.

Mart


"Jane" wrote
in
message
...
Just found this newsgroup. It is great.

Trying to help friend with his computer. He did
not
have
any AV or firewall software on his HP Pavilion
running
Win
Me. Now, all sorts of errors. Can run in safe
mode
only.

Had bought Norton Internet Security 2004 to
install
on
his
PC. Have seen posts re NAV not working well with
Me.
Have
second thoughts now. What AV/firewall software do
you
suggest for Win Me system? Working in safe mode
is
new
to
me. Called AOL and got very foreign speaking
person
who
did not answer my question. Can I run AOL in safe
mode?
It is V 7.0. AOL gives me invalid or busy port
message
so
cannot download AV software or troubleshooting
programs
from web.

Am using my PC with Win XP Home and Nort Int Sec
Prof
2004
to send this e-mail. Can I somehow use this PC to
get
troubleshooting files to his PC if no AOL? Can I
install
an AV program while in safe mode? Seems CD drive
on
HP
Pavilion does not work in safe mode. Is this
correct?
I
can burn a CD with my system.

Appreciate all advice.


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