What are you trying to install? This type of error can occur if there is a
previous failed or incomplete installation. Try clearing the TEMP folder
first. Then look for a remove option for the application, or uninstall it
using Add/Remove programs. If that's not possible, delete the application's
folders and files, and try the installation again.

Some installation packages come with an installshield folder on the CD, but
I don't believe there is any need to be concerned with it - the installation
procedure uses it as necessary.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"ltmotorman" wrote in message
...
Sorry Jeff, this pc really getting to me.
It was the Win98se CD (Original Mesh OEM) I was referring to when I said I
couldn't find the Install Shield.

Having deleted the install shield , I am unable to load any software all I
get is a box asking me to "Install or Cancel" but only the Cancel option
works.

"Jeff Richards" wrote:

I'm not sure what install CD you are referring to. Now that you have
deleted the Installshield folder, does the installation work?
--
Jeff Richards
MS MVP (Windows - Shell/User)
"ltmotorman" wrote in message
...


"Jeff Richards" wrote:

If you have already consulted a KB article, it helps if you quote the
number. Was it this one?
http://support.microsoft.com/?kbid=311203
Error Message While Installing a New Program: Ikernel Caused an
Invalid
Page
Fault in Module Unknown
--
Jeff Richards
MS MVP (Windows - Shell/User)
"ltmotorman" wrote in message
...


"Ron Badour" wrote:

Here are two things to try:

Clean out the temp directory.

Close all applications running in the background including your
anti-virus
software
--
Regards

Ron Badour, MS MVP Windows 98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"ltmotorman" wrote in
message
...
I need help with the following statement "Error extracting support
files:
Interface not registered".
This first occured whilst trying to upload software for a epson
printer
(Photo RX500), and occurs everytime I try to upload further
software.
I tried all the methods I know to resolve this problem, ie
checking
the
registry, re-loading software etc; but keep hitting a brick wall.
This one's really got to me, am I missing the obvious, is there a
simple
answer?


I've tried all these including visiting the 'Knowledgebase' and
downloading the suggested DLL's etc; but still no luck.


Initially kb 311203 was one of the articles I read, but it didn't seem
appropriate at the time.
My problem seemed to be related to either the DAO or Jet DB Engines,
these
were the articles I read about and downloaded their respective DLL's
etc;
(Which one's I've lost track of).
However I now have a further problem, having relooked at kb 311203, I
followed its instructions to delete then re-install the Install Shield
folder
but are unable to find it on the Install CD. Can you please advise.
Thanks
Keith