I know this problem, my father's PC developed this problem
tried fix in KBA275499, no good. Then PC died completely
(unrelated cause) on using Tiny's 'restore' CD problem
fixed. How ever now my Windows Me PC has developed same
fault, first appeared when installing Westell modem and BT
Openworld software? (My father's PC did not have ADSL).
Tried KBA275499 fix, no good. My personal theory is that
somewhere a registry entry for some hardware has wrong key
(s) and this data is interfering/corrupted some file deep
within Me ! Anybody at Redmond know the answer?

-----Original Message-----
Friend is trying to install DSL, everything is fine until
her Compaq PC hangs when adding new hardware (installing
the Westell Modem) - it stops responding when installing
drivers for the USB version of the modem. It finds them
alright, but won't continue. We've tried to find them
manually, same hang up. The rest of the system continues
to run. Also, noticed the their MSN connection manager
starts without being prompted during New Hardware setup.

I did try the MS/Symantec fix of deleting old 0 files
from the inf folder; didn't hurt, but didn't help.

Any thoughts? Thanks, J
.