Unfortunately, the answer is almost surely in the BIOS (hardware)
configuration. The ports are probably disabled there and that is where
you'll need to re-enable them.

--
Richard G. Harper [MVP Win9x]
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
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"Edith Gomez" wrote in message
...
I have a Philips 400Mhz, 256Ram, Windows 98SE. I am not
able to use my USB ports and there is nothing in the
devise manager showing any even exist. I have two USB
ports on the back of my tower as well as a 4-port hub and
none of the are recognized. My son-in-law says it sounds
like something in the Bios and I do not want to mess with
anything there for fear I could really mess things up.
Thanking you in advance for any help you can send my way.

Edith