It could be the PC is infected with a virus.

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Diane D." wrote in message
...
When I click start, run, msconfig and OK the config
utility flashes momentarily but no access. When I go to
Windows system folder I find the msconfig.exe file but
that location will not open same as with the run command.
I also cannot access System Information from system
tools. I have run scandisk, defrag, uninstalled all virus
scan, firewall and utilities from the machine. The
taskbar is clean. Need a suggestion or hint.
Thanks,
Diane