A friend has an HP DeskJet 890C printer and recently fitted a new colour
cartridge but finds that when colour is used in the printing or a picture
nothing is printed.
She had a document with some lines in colour and after I tried again nothing
happened. I then made the colour letters black and the document printed OK.
I then went through all the checks allowed and the result was colour
printing OK using the printer software but again if I tried to print colour
from a computer document there was no printing.
I then discovered that she had taken the colour cartridge out at one stage
and put it back again.
I was always told that you should never take out a cartridge and put it back
because it won't then work.
Is this the case here or is there some other reason?
Blair