How long has this been happening, have you checked with updated anti
virus/anti spyware software to check that the machine is clean. ?
Do you get any error messages at all ?
Joan


"Jewels0325" wrote in message
...
Nothing happens when i click on start or my computer. it will open
mozilla,
word & excel documents and some pics. but I cannot do anything else. do
i
need to upgrade to a new version of windows or can this be fixed.