Mike Maltby. I followed your instructions step by step
and got into Safe mode okay using MSconfig; and Scandisk
worked perfectly but Defrag stopped at 57%. I then came
out of Safe mode and went into Normal and ran Scandisk
again and it stopped at about 20%. Defrag also stopped in
Normal again at 57%. I am now at a loss as to what to
do. Can you help me further please. This is driving me
crazy.