Did you download the viewer Alan recommended? After that viewer is
downloaded and installed, start it, and use the file / open menu options to
access the document you downloaded.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"nucleus" wrote in message
oups.com...
thanks for your reply. tried your suggestion. right clicked and
chose "save target as" file.doc

then, in windows explorer, left clicked on the file, all that was
saved
was a blank wordpad document with the rectangular error message

"This program has performed an illegal operation
and will be shut down.

If the problem persists, contact the program vendor"

which vendor???
__________________________________________________ _____

even if i highlight the file.doc in windows explorer and left
click on the file menu and click "open", i get the same as
above.

please help.

On Apr 21, 5:52 am, "Jeff Richards" wrote:
Download the document to your PC before trying to open it. Instead of
left-clicking the document to open it, right-click the document and
choose
Save Target As. Then start the viewer application, and use the File /
Open
menu option to open the file you downloaded.
--
Jeff Richards
MS MVP (Windows - Shell/User)"nucleus" wrote in
message

oups.com...