Hello Zee,

Many thanks for responding. I will try that fix at the first available
opportunity and promise to post back whether or nay.

Ben.

"oops!!" wrote in message
...
| Ben,
|
| Try it this way:
|
| Bootup with a startup floppy disk and at the A:\ prompt type
|
| C: (press enter)
|
| Now type:
|
| cd windows\command (press enter)
|
| Your prompt should read C:\Windows\Command, correct?
|
| Now type:
|
| scanreg /restore (space between g and /)
|
| Press enter, select a date PRIOR to the problem, press enter, wait for the
| process to finish and reboot WITHOUT the disk.
|
| See if you sort it out this way.
|
| Zee
|
|
|
|
|
| "Ben B" seafarer@hotmail,com wrote in message
| ...
| Hello,
|
| I am attempting to help an individual with a problem described as being
"
| that it will not boot into Windows whatsoever". This is what happens on
| boot
| up.
|
| A screen appears with the following message " Windows has detected a
| registry/config error. Use scan reg/restore to correct the errors". The
| StartUp Option 'Normal' appears and is selected. The error "Reg file not
| found" appears followed by the new hardware wizard and upon clicking
next
| "Hardware not found" and 'Finish' is clicked.
|
| This results in another error message "ENUM\HTREE\ROOT\O....SUREG Create
| Key
| failed" followed by a blank gray screen.
|
| A reboot is done and "Logged" is selected. The error "Windows has
detected
| a
| registry/config error. Use scan reg/restore to correct the errors" and
| "Registry services may not be operative for this session."
|
| A reboot and the selection "Safe Mode" made, resulting in "Windows has
| detected a registry/config error. Use scan reg/restore to correct the
| errors"
|
| Another reboot and selection of "Step by Step Confirmation" produces the
| error "Windows has detected a registry/config error. Use scan
reg/restore
| to
| correct the errors"
|
| "Yes" was selected against the following prompts:
|
| Create a startup file? Bootlog text?
| Enable SmartDrvdisk cache?
| "Loaded & initialized TFSHLP.SYS drivers complete"
| Load all Windows drivers?
| "Registry file is not found. Registry services may be inoperable for
this
| session"
| Override?
| Standard?
| IFSMGR?
| MSmouse.vxd?
| "SUREG Create Key Failed"
|
| A reboot using the Recovery CD does nothing but produce the "Options"
| screen.
|
| A reboot with a StartUp disk into DOS A:\ C:\ scanreg /restore
resulted
| in
| "checking system files" and then went back to the C: prompt. Same with
| scanreg /fix
|
| The command line CD C:\windows\options\install and :then
| C:\\windows\options\install\setup produced "Too many Parameters".
|
| This computer has a long-standing problem with Shutdown. It isn't
| available
| from the Start menu in the sense that it doesn't work. The user holds
down
| the start button until shutdown occurs. The monitor is subject to
problems
| too but that is hopefully irrelevant.
|
| Any suggestions as to what might be ailing this computer or further
| exploratory steps which might be usefully taken much appreciated. I have
| only minimal DOS experience in terms of command lines. I am comfortable
| with
| formats and installs/reinstalls-over but there is no OEM WinME
available.
|
| Thanks.
|
| Ben.
|
| PS This failure occurred after a day of successful usage
|
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