many thanks
i went to the link you showed followed the instructions and now is all okay.
rob

"Ben Myers" wrote:

"hersten11" wrote in message ...
hi
can anyone help please.
i cannot use any programmes in the control panel folder i get the message.
"this operation has been cancelled due to restrictions in effect on this
computer please contact your system administrator".
many thanks.

See http://support.microsoft.com/kb/274849

Ben