thanks for your replies.

when i go to the ws alan suggested:
http://office.microsoft.com/download...wd97vwr32.aspx

i get the message
"The download you requested is unavailable. If you continue to see
this message when trying to access this download, go to the "Search
for a Download" area on the Download Center home page. "

possibly because the computer is running W98SE and alan's suggestion
is for W2K.

On Apr 21, 8:28 pm, "Jeff Richards" wrote:
Did you download the viewer Alan recommended? After that viewer is
downloaded and installed, start it, and use the file / open menu options to
access the document you downloaded.
--
Jeff Richards
MS MVP (Windows - Shell/User)"nucleus" wrote in message