You already know you can't install IE7.

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Jack wrote:
Up to this date I have been using IE6. However, lately I have started
experiencing situations where it would stop in loading a web page.
When it hit control,alt,delete, it states that the page that is
loading is (not responding). I did a search and there is a Microsoft
page that says that there is a "hot fix" for this problem. Before I
install it, I first wanted to ask if it would be better to just go to
IE7 or an even later version. Any help will be appreciated.